Hi There,
I am having trouble with an install of a DVD-r drive on a computer that I recently purchased. When I install the device, Windows (XP) refuses to start up. I get to the page where it starts to load, but then nothing happens after that. I have tried disconnecting the power supply to the dvd-r drive (leaving it connected to the computer) and Windows loads properly. I then tried disconnecting the drive and leaving the power supply attached and Windows also loads without any problems. It just fails to load when I have the drive installed properly.
Does anyone have any ideas on how I can correct this?
Thank you.