My LCD screen has suddenly gone black on start up. When started in safe mode (F8) it displays OK but with the safe mode display. If allowed to boot up without using f8 key, lcd screen on laptop is just black. The machine is just outside 3 yr warranty and I am at a loss to understand why display is OK in safe mode but not if windows is allowed to do a complete boot. I have not yet tried attaching an external monitor as laptop is with my daughter living away from me. Any ideas please as the rip off route to repair engineers could be cheek sucking when it might be either just video card or drivers? Any assistance or ideas welcome.
PCH
SnowDog 21 Posting Whiz in Training
First thought is as you say: video card or drivers.
The quickest and easiest way forward would be simply to run the recovery Dell supply and see if it still does it after that. If it does, it's probably broken.
Since it works in Safe Mode, backing up personal files should be easy.
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