My wife's computerhas been hijacked and is now almost unuseable with the pop-ups and pop-unders. With the system idle and no browser running, 39 seperate bvrowser widows opened today. I can't even type a complete sentence here with out another window opening. It gets so bad that all the icons disappear from the desk top and the task bar disappears also and the only thing that will bring it back is a system restart.
Installed and ran AVG-AS and have run Webroot Spysweeper. AVG-as finds C:\\Windods\system32\nhakucda.exe on each restart and after selecting"Clean and Quarrntine", it commends a system restart endless loop).
Here's my reports:
AVG Anti-Spyware - Scan Report
---------------------------------------------------------
+ Created at: 7:56:36 PM 12/10/2007
+ Scan result:
C:\System Volume Information\_restore{879E598B-020E-408B-AC9B-13ABBD7D02C3}\RP1230\A0129370.dll -> Adware.BHO : Cleaned.
HKLM\SOFTWARE\Classes\IEHlprObj.IEHlprObj -> Adware.CoolWebSearch : Cleaned.
HKLM\SOFTWARE\Classes\IEHlprObj.IEHlprObj.1 -> Adware.CoolWebSearch : Cleaned.
HKLM\SOFTWARE\Classes\IEHlprObj.IEHlprObj\CurVer -> Adware.CoolWebSearch : Cleaned.
HKU\S-1-5-21-3374215969-839003739-643761851-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{5BED3930-2E9E-76D8-BACC-80DF2188D455} -> Adware.CouponBar : Cleaned.
C:\WINDOWS\CouponBarIE.dll -> Adware.Coupons : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Local Settings\Temp\T0CHD001.exe -> Not-A-Virus.Adware.ZenoSearch : Cleaned.
C:\System Volume Information\_restore{879E598B-020E-408B-AC9B-13ABBD7D02C3}\RP1230\A0128423.exe -> Not-A-Virus.Adware.ZenoSearch : Cleaned.
C:\WINDOWS\system32\dwdsrngt.exe -> Not-A-Virus.Adware.ZenoSearch : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Local Settings\Temp\Temporary Internet Files\Content.IE5\8PE741E3\script-2[1].htm -> Not-A-Virus.Exploit.HTML.CodeBaseExec : Cleaned.
:mozilla.23:C:\Documents and Settings\Elizabeth Rodgers\Application Data\Mozilla\Firefox\Profiles\zkddadqq.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Local Settings\Temp\Cookies\elizabeth [email]rodgers@2o7[2].txt[/email] -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Local Settings\Temp\Cookies\elizabeth [email]rodgers@harpo.122.2o7[1].txt[/email] -> TrackingCookie.2o7 : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@ads.adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@adengage[1].txt -> TrackingCookie.Adengage : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@ads.adengage[2].txt -> TrackingCookie.Adengage : Cleaned.
:mozilla.80:C:\Documents and Settings\Elizabeth Rodgers\Application Data\Mozilla\Firefox\Profiles\zkddadqq.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@citi.bridgetrack[1].txt -> TrackingCookie.Bridgetrack : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@connextra[2].txt -> TrackingCookie.Connextra : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@cpvfeed[1].txt -> TrackingCookie.Cpvfeed : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@doubleclick[2].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@e-2dj6wjmiapajolp.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@adopt.euroclick[2].txt -> TrackingCookie.Euroclick : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Local Settings\Temp\Cookies\elizabeth [email]rodgers@as-eu.falkag[2].txt[/email] -> TrackingCookie.Falkag : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@ehg-pcsecurityshield.hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@searchportal.information[1].txt -> TrackingCookie.Information : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@server.lon.liveperson[1].txt -> TrackingCookie.Liveperson : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Local Settings\Temp\Cookies\elizabeth [email]rodgers@search.msn[2].txt[/email] -> TrackingCookie.Msn : Cleaned.
:mozilla.22:C:\Documents and Settings\Elizabeth Rodgers\Application Data\Mozilla\Firefox\Profiles\zkddadqq.default\cookies.txt -> TrackingCookie.Netflame : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@ssl-hints.netflame[2].txt -> TrackingCookie.Netflame : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@real[1].txt -> TrackingCookie.Real : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Local Settings\Temp\Cookies\elizabeth [email]rodgers@web4.realtracker[1].txt[/email] -> TrackingCookie.Realtracker : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Cookies\elizabeth_rodgers@revsci[1].txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.16:C:\Documents and Settings\Elizabeth Rodgers\Application Data\Mozilla\Firefox\Profiles\zkddadqq.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.17:C:\Documents and Settings\Elizabeth Rodgers\Application Data\Mozilla\Firefox\Profiles\zkddadqq.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.18:C:\Documents and Settings\Elizabeth Rodgers\Application Data\Mozilla\Firefox\Profiles\zkddadqq.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.19:C:\Documents and Settings\Elizabeth Rodgers\Application Data\Mozilla\Firefox\Profiles\zkddadqq.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.20:C:\Documents and Settings\Elizabeth Rodgers\Application Data\Mozilla\Firefox\Profiles\zkddadqq.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.21:C:\Documents and Settings\Elizabeth Rodgers\Application Data\Mozilla\Firefox\Profiles\zkddadqq.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
C:\Documents and Settings\Elizabeth Rodgers\Local Settings\Temp\Cookies\elizabeth [email]rodgers@login.tracking101[1].txt[/email] -> TrackingCookie.Tracking101 : Cleaned.
[596] C:\WINDOWS\system32\nhakucda.exe -> Trojan.Agent.aoy : Cleaned with backup (quarantined).
::Report end
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:35:44 PM, on 12/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\eMachines Bay Reader\shwiconem.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\winshow.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\nhakucda.exe
C:\Documents and Settings\Elizabeth Rodgers\Desktop\aaaaaa\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.insightbb.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\eMachines Bay Reader\shwiconem.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [zzz_ImInstaller_IncrediMail] C:\DOCUME~1\ELIZAB~1\LOCALS~1\Temp\ImInstaller\IncrediMail\incredimail_install.exe -startup -product IncrediMail
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [winshow] "C:\WINDOWS\winshow.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [e000e16c] rundll32.exe "C:\WINDOWS\system32\owygxjgr.dll",b
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://sympatico.zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://mypoints.worldwinner.com/games/v47/shared/FunGamesLoader.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3DA5D23B-EFE1-4181-ADB7-7D457567AACA} (TGOnlineCtrl Class) - http://zone.msn.com/bingame/pacz/default/pandaonline.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://sympatico.zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinner.com/games/v46/bejeweled/bejeweled.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {8C63DABA-CBA8-4B5D-A0F7-AE00F2920929} (Bridge Installer) - http://cdn2.zone.msn.com/Bingame/BRDG/dataFiles/heartbeat.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinner.com/games/v67/swapit/swapit.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {BAC761D3-DFFD-4DB4-A01D-173346E090A7} (CPlayFirstzenerchiControl Object) - http://www.shockwave.com/content/zenerchi/sis/ZenerchiWeb.1.0.0.10.cab
O16 - DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} (BewitchedGameClass Control) - http://download.games.yahoo.com/games/web_games/sony/bewitched/main.cab
O16 - DPF: {C93C1C34-CEA9-49B1-9046-040F59E0E0D8} (Paint Control) - http://www.worldwinner.com/games/v43/paint/paint.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/gold/default/gf.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {FC4CAF5F-91BD-4DD9-ADC1-F3C737E37BC4} (CPlayFirstSweetopiaControl Object) - http://zone.msn.com/bingame/swet/default/Sweetopia.1.0.0.46.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DomainService - - C:\WINDOWS\system32\nhakucda.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
--
End of file - 10241 bytes
Spysweeper has found:
zenosearchasdsistant c:\windows\system32\msnav.ax
trojan-downloader-topinstalls HKLM\software\microsoft\widows nt\current version\windows\ || appinit_dlls
If I don't do something soon, she will toss this thing outthe window and take over mine.
Thanks