everytime i open internet explorer the program crashes as it starts. The program shows as not responding and on task manager the program is running twice. i wonder if any1 could help me out. thanks in advance
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:39:03, on 26/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\?dobe\u?erinit.exe
C:\Program Files\BTopenworld NetHelp\bin\mpbtn.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\AsmwSoft\Free Asmw PC-Optimizer\asmwclen.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
c:\windows\system32\akssggf.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Jenny\My Documents\HiJackThis.exe
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [pvvurrl] c:\windows\system32\akssggf.exe r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_07\bin\npjpi142_07.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_07\bin\npjpi142_07.dll
O9 - Extra button: DownloadMP3 - {76DD9E77-F06C-4471-AB6C-CF03C5C6B5B0} - C:\WINDOWS\System32\DownloadMP3 (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\msvrl.dll
O16 - DPF: NTLSignup - https://register.tesco.net/tesco/NTLSignup.cab
O16 - DPF: {00EF2092-6AC5-47C0-BD25-CF2D5D657FEB} (Google Script Object) - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/CDTInc/ie/bridge-c400.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D2BD7935-05FC-11D2-9059-00C04FD7A1BD} - http://activex.microsoft.com/objects/ocget.dll
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5BAD6B91-41F1-46A8-BD9F-F2966EA21CFB}: NameServer = 194.168.4.100,194.168.8.100
O17 - HKLM\System\CS1\Services\Tcpip\..\{5BAD6B91-41F1-46A8-BD9F-F2966EA21CFB}: NameServer = 194.168.4.100,194.168.8.100
O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\Program Files\RXToolBar\sfcont.dll
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - (no file)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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End of file - 7737 bytes