Hi guys
Had the most unexpected problem
Yesterday I installed Kaspersky's internet suite 7.0 on my toshiba equium and got an error message with HP in it. So I uninstalled my HP products and my computer is fine.
I have just installed the same antivirus on my fiancees laptop and it has basically crashed: This is what happens:
1. Loads windows uneventfully
2. Error report asking whether to report to microsoft
3. On attempting to connect to internet - screen flashes the following message then computer restarts:
message
'A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time youve seen this stop error screen, restart your computer...
If this screen appears again follow these steps:
i} Check to be sure you have adequate disk space - I surely do!
ii}If a driver is identified in the stop message, disable the driver - check with manufacturer for updates
iii} Check with hardware vendor for BIOS updates. Disable BIOS memory options such as caching or shadowing
Technical information:
*** STOP: 0X0000008E (0XC0000005, 0X845182D6, 0XF045BACC, 0X00000000)
The error log created by windows for reporting is as follows:
BCCode:1000008e
BCP1: C0000005
BCP2: 842C72D6
BCP3: F056FACC
BCP4: 00000000
OSver: 5_1_2600
SP: 2_0 Product 768_1
Can anyone figure this out?