Member Avatar for manny123

hi im new and i have a big problem i have virus alert in system tray and dont have access to c drive and start up menu has been modify meaning dont hve access to alot of files i have windows xp can any one help me

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  • Latest Post Latest Post by Cyber Punk
Member Avatar for Cyber Punk

Hi, can you use your computer to download files?
If not, then download the following to another computer and use a flashdrive/USB to transfer it to this computer.

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When MBA-M finishes, Notepad will open with the log. Please save it where you can find it easily. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt.

Please post this log in your reply.

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