hi, ive been having problems with my windows xp last couple of weeks, whenever i open a folder in windows explorer i get a message saying ''Windows Explorer has encountered a problem and needs to close.'' and then jus closes it.
i also occaisionally get identical errors while running firefox or IE.
i have ZoneAlarm pro firewall, Microsoft AntiSpyware, AdAware and Spybot Search and Destroy, which i run scans on regulary but i have some of what i believe is spyware in my laptop. I have been browsing other topics and found that you tell people to download HackThis and post the logs so you guys can help me out.
so heres my log, please try and help me out, thanks.
Logfile of HijackThis v1.99.1
Scan saved at 04:35:32, on 22/10/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\rhys\Desktop\New Folder\HijackThis.exe
C:\WINDOWS\System32\imapi.exe
C:\WINDOWS\explorer.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://win-eto.com/sp.htm?id=0
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://win-eto.com/sp.htm?id=0
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://win-eto.com/sp.htm?id=0
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=0
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://letgohome.com/hp.htm?id=31403
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://win-eto.com/sp.htm?id=0
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\System\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\System\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\PR48SM~1.DLL
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {069D83E5-1BD8-429A-880D-EE038F315784} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {069D83E5-1BD8-429A-880D-EE038F315784} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {13F77752-53DD-435C-BB83-67A817EBDCA4} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {13F77752-53DD-435C-BB83-67A817EBDCA4} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {16BBB15C-D267-41E7-ABA2-C09F08C1EE2E} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {16BBB15C-D267-41E7-ABA2-C09F08C1EE2E} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {1B9BF6E3-E9FD-49B3-A77A-8CBC824018C4} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {1B9BF6E3-E9FD-49B3-A77A-8CBC824018C4} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {2361A06F-56CE-4BD8-BF49-FF002FB56D0A} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {2361A06F-56CE-4BD8-BF49-FF002FB56D0A} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {3AEB5BC8-8EED-4C5D-9AB8-AF8800142BF4} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {3AEB5BC8-8EED-4C5D-9AB8-AF8800142BF4} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {42CFF772-B6A5-4DC3-B449-9822B6D93870} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {42CFF772-B6A5-4DC3-B449-9822B6D93870} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {50740C38-6D56-44DA-AC04-16E3660AD2EF} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {50740C38-6D56-44DA-AC04-16E3660AD2EF} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {5424BE36-4EA9-4364-B525-24EFFA38A651} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {5424BE36-4EA9-4364-B525-24EFFA38A651} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {5947BD8E-1AAF-4DDA-BA4E-E91F1A68B04D} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {5947BD8E-1AAF-4DDA-BA4E-E91F1A68B04D} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {59E7B0B2-F6DC-4FC3-8B1C-BA5FB39505A0} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {59E7B0B2-F6DC-4FC3-8B1C-BA5FB39505A0} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {6B008FF3-2C46-43C9-A7F6-FC08AB3F73A4} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {6B008FF3-2C46-43C9-A7F6-FC08AB3F73A4} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {6E6D4BD5-A2F0-46BF-A557-1225078347D6} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {6E6D4BD5-A2F0-46BF-A557-1225078347D6} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {754F227C-CF6A-4498-8DF5-BEC811315B71} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {754F227C-CF6A-4498-8DF5-BEC811315B71} - (no file) (HKCU)
O9 - Extra button: NeoTrace It! - {9885224C-1217-4c5f-83C2-00002E6CEF2B} - C:\PROGRA~1\NEOTRA~1\NTXtoolbar.htm (file missing) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {A5BF1F47-472C-46D2-B66E-88A24E3BBCF4} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {A5BF1F47-472C-46D2-B66E-88A24E3BBCF4} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {B1FAE686-C215-46EC-B0D4-23CA5E69A9BF} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {B1FAE686-C215-46EC-B0D4-23CA5E69A9BF} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {B7451BE7-E09F-43E3-939E-3ECEE9E9322B} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {B7451BE7-E09F-43E3-939E-3ECEE9E9322B} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {B76E66A9-9EF4-40C2-9EF9-413CFB698C97} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {B76E66A9-9EF4-40C2-9EF9-413CFB698C97} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {B8A0CDB4-9822-4274-9DB8-CA61E4E3EED2} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {B8A0CDB4-9822-4274-9DB8-CA61E4E3EED2} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {C6C87681-2ADC-4A8E-B6FF-8F453A80DBC8} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {C6C87681-2ADC-4A8E-B6FF-8F453A80DBC8} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {C82BE453-AC50-442C-82B5-5ACCE5FAEDC7} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {C82BE453-AC50-442C-82B5-5ACCE5FAEDC7} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {D53792FF-1407-4EB5-B39B-BB17378CD6EE} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {D53792FF-1407-4EB5-B39B-BB17378CD6EE} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {E92A2E95-ACE4-415D-AD39-77D718F983EC} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {E92A2E95-ACE4-415D-AD39-77D718F983EC} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {F6A67655-4208-470D-90A1-6B0DC8444969} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {F6A67655-4208-470D-90A1-6B0DC8444969} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {F8E28047-5385-436B-8A3C-E66E2E481806} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {F8E28047-5385-436B-8A3C-E66E2E481806} - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\bulletproofsoft.com\bps spyware & adware remover\apptoport.dll
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O16 - DPF: {7149E79C-DC19-4C5E-A53C-A54DDF75EEE9} (IObjSafety.DemoCtl) - http://cabs.media-motor.net/cabs/diamond.cab
O16 - DPF: {FF3F0F03-0F01-131A-A3F9-08F02B23E0CC} - http://66.117.37.13/dba1862.exe
O20 - AppInit_DLLs: v2jl37tnejwy4idll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll.dll
O20 - Winlogon Notify: style2 - C:\WINDOWS\q5622504_disk.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE