HJT log Aurora then I don't know what.....

[hmerritt]

I originally had Aurora and although I can't see that it's still there, ads keep popping up and some hooowah site too. I am at my wits end, please help!! I'm pretty sure I've done everything recommended except for posting these 2 logs (Ewido & HJT)....

thanks so much!

ewido security suite - Scan report
---------------------------------------------------------

 + Created on:          11:48:14 AM, 8/26/2005
 + Report-Checksum:     25DB6FF9

 + Scan result:

    C:\asdf.exe -> TrojanDownloader.Small.bhf : Cleaned with backup
    C:\Documents and Settings\Owner\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\time.class-50c9903d-19a27148.class -> TrojanDownloader.Small.bhf : Cleaned with backup
    C:\Documents and Settings\Owner\Cookies\owner@abetterinternet[1].txt -> Spyware.Cookie.Abetterinternet : Cleaned with backup
    C:\Documents and Settings\Owner\Cookies\owner@adtech[1].txt -> Spyware.Cookie.Adtech : Cleaned with backup
    C:\Documents and Settings\Owner\Cookies\owner@cj[1].txt -> Spyware.Cookie.Cj : Cleaned with backup
    C:\Documents and Settings\Owner\Cookies\[e-mail][1].txt -> Spyware.Cookie.Clickzs : Cleaned with backup
    C:\Documents and Settings\Owner\Cookies\owner@ivwbox[2].txt -> Spyware.Cookie.Ivwbox : Cleaned with backup
    C:\Documents and Settings\Owner\Cookies\[e-mail][2].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
    C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
    C:\Documents and Settings\Owner\Local Settings\Temp\temp.fr69F8 -> Spyware.Hijacker.Generic : Cleaned with backup
    C:\WINNT\dinst.exe -> TrojanDownloader.Intexp.d : Cleaned with backup
    C:\WINNT\dsr.dll -> Spyware.Hijacker.Generic : Cleaned with backup
    C:\WINNT\dsr.exe -> Trojan.Imiserv.c : Cleaned with backup
    C:\WINNT\ewfclloeov.exe -> Adware.BetterInternet : Cleaned with backup
    C:\WINNT\offun.exe -> TrojanDownloader.VB.hw : Cleaned with backup
    C:\WINNT\system32\nsg180.dll -> Spyware.HotSearchBar : Cleaned with backup
    C:\WINNT\system32\nsh19C.dll -> Spyware.HotSearchBar : Cleaned with backup
    C:\WINNT\system32\nsq199.dll -> Spyware.HotSearchBar : Cleaned with backup
    C:\WINNT\upcywle.exe -> TrojanDropper.Agent.tb : Cleaned with backup


::Report End


---------------------------------------------------------
 ewido security suite - Scan report
---------------------------------------------------------

 + Created on:          3:31:55 PM, 8/26/2005
 + Report-Checksum:     6B5AE37E

 + Scan result:

    C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[2].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup


::Report End


Logfile of HijackThis v1.99.1
Scan saved at 3:51:57 PM, on 8/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Sygate\SPF\Smc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\WLTRYSVC.EXE
C:\WINNT\System32\bcmwltry.exe
C:\WINNT\Explorer.EXE
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINNT\bcyihfp.EXE
C:\PROGRA~1\SigmaTel\C-MAJO~1\CONTRO~1\stacsrv.exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\ScanSoft\PaperPort\PPWebCap.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Novatix\SendPhotos\spoe.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\PROGRA~1\INCRED~1\bin\ImNotfy.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [url]http://websearch.drsnsrch.com/sidesearch.cgi?id=[/url]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [url]http://websearch.drsnsrch.com/sidesearch.cgi?id=[/url]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://www.alltel.net/[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [url]http://websearch.drsnsrch.com/sidesearch.cgi?id=[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [url]http://websearch.drsnsrch.com/sidesearch.cgi?id=[/url]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://www.gateway.net[/url]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = [url]http://websearch.drsnsrch.com/sidesearch.cgi?id=[/url]
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINNT\dsr.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PicShow Class - {4487598C-2EC7-43A2-870E-6D8D720FDD9F} - C:\WINNT\system32\pkshdrlh.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [StacSysTray] C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINNT\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [bcyihfp] C:\WINNT\bcyihfp.EXE
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\Smc.exe -startgui
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [IW_Drop_Icon] C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe /DropDisc
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [PPWebCap] C:\Program Files\ScanSoft\PaperPort\PPWebCap.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [pshower] C:\WINNT\system32\pshwr.exe
O4 - Startup: SendPhotos For Outlook Express.lnk = C:\Program Files\Novatix\SendPhotos\spoe.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sigmatel PassThru (PassThru) - Unknown owner - C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\passthru.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\Smc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINNT\upcywle.exe (file missing)
O23 - Service: WLTRYSVC - Unknown owner - C:\WINNT\System32\WLTRYSVC.EXE

[crunchie]

hmerritt,

Hi and welcome to the Daniweb forums :).

===============

Please visit at least two of the following sites for an online virus scan:

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php
Make sure you tick AutoClean under Scan Options.

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Make sure you tick Disinfect automatically under Scan Options.

Housecall at TrendMicro
http://housecall.trendmicro.com/housecall/start_corp.asp
Make sure you tick Auto Clean.
When it completes, post back the full filename of any files that cannot be cleaned or deleted.

eTrust Antivirus Web Scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

===============

Now, let's open a command prompt by going to the start menu and then select 'Run'.

In the box that pops up type in 'cmd'. The command prompt will open.

OR

You can go to Start -> Programs -> Accessories -> Command Prompt. Unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u pkshdrlh.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save typing them in.

===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINNT\bcyihfp.EXE

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Still in HiJackThis, click "Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINNT\dsr.dll (file missing)
O2 - BHO: PicShow Class - {4487598C-2EC7-43A2-870E-6D8D720FDD9F} - C:\WINNT\system32\pkshdrlh.dll

O4 - HKLM\..\Run: [bcyihfp] C:\WINNT\bcyihfp.EXE

O23 - Service: Windows Overlay Components - Unknown owner - C:\WINNT\upcywle.exe

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

files...

C:\WINNT\bcyihfp.EXE
C:\WINNT\system32\pkshdrlh.dll
C:\WINNT\upcywle.exe

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

[hmerritt]

Thank you for responding- it's interesting that I ran Housecall yesterday and it didn't find anything but yet I just finished running BitDefender and here's that log- I am running a second one Panda right now but was worried that BitDefender was not able to clear out what it found. Do I just keep going? At the end of the scan it said my computer was still infected?

BitDefender Online Scanner

Scan report generated at: Sat, Aug 27, 2005 - 11:32:29
Scan path: C:\;D:\;E:\;
Statistics

Time
01:29:35

Files
297669

Folders
5350

Boot Sectors
2

Archives
23225

Packed Files
14993

Results

Identified Viruses
3

Infected Files
4

Suspect Files
2

Warnings
0

Disinfected
0

Deleted Files
6

Engines Info

Virus Definitions
202857

Engine build
AVCORE v1.0 (build 2292) (i386) (Mar 3 2005 11:57:29)

Scan plugins
13

Archive plugins
39

Unpack plugins
4

E-mail plugins
6

System plugins
1

Scan Settings

First Action
Disinfect

Second Action
Delete

Heuristics
Yes

Enable Warnings
Yes

Scanned Extensions
*;

Exclude Extensions

Scan Emails
Yes

Scan Archives
Yes

Scan Packed
Yes

Scan Files
Yes

Scan Boot
Yes

Scanned File
Status

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{1815EE49-029E-40F3-A93D-5EEDFE90DBE1}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 1137)=>[Subject: [SuccessCircleNews] ello! =))][Date: Thu, 17 Jun 2004 15:21:41 -0800]=>(MIME part)=>MoreInfo.zip=>akgbtdi.scr
Infected with: Win32.Bagle.H@mm

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{1815EE49-029E-40F3-A93D-5EEDFE90DBE1}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 1137)=>[Subject: [SuccessCircleNews] ello! =))][Date: Thu, 17 Jun 2004 15:21:41 -0800]=>(MIME part)=>MoreInfo.zip=>akgbtdi.scr
Deleted

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{1815EE49-029E-40F3-A93D-5EEDFE90DBE1}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 1137)=>[Subject: [SuccessCircleNews] ello! =))][Date: Thu, 17 Jun 2004 15:21:41 -0800]=>(MIME part)=>MoreInfo.zip
Updated

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{1815EE49-029E-40F3-A93D-5EEDFE90DBE1}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 1137)=>[Subject: [SuccessCircleNews] ello! =))][Date: Thu, 17 Jun 2004 15:21:41 -0800]=>(MIME part)
Updated

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{1815EE49-029E-40F3-A93D-5EEDFE90DBE1}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 1137)
Updated

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{1815EE49-029E-40F3-A93D-5EEDFE90DBE1}\Microsoft\Outlook Express\Deleted Items.dbx
Update failed

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{1815EE49-029E-40F3-A93D-5EEDFE90DBE1}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 1599)
Suspected of: Exploit.Iframe.Vulnerability

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{1815EE49-029E-40F3-A93D-5EEDFE90DBE1}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 1599)
Disinfection failed

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{1815EE49-029E-40F3-A93D-5EEDFE90DBE1}\Microsoft\Outlook Express\Deleted Items.dbx=>(message 1599)
Deleted

C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{1815EE49-029E-40F3-A93D-5EEDFE90DBE1}\Microsoft\Outlook Express\Deleted Items.dbx
Update failed

C:\Program Files\ewido\security suite\Quarantine\fil1.tmp=>(gzip)
Infected with: Trojan.Downloader.Small.AHF

C:\Program Files\ewido\security suite\Quarantine\fil1.tmp=>(gzip)
Disinfection failed

C:\Program Files\ewido\security suite\Quarantine\fil1.tmp=>(gzip)
Deleted

C:\Program Files\ewido\security suite\Quarantine\fil1.tmp
Update failed

C:\Program Files\ewido\security suite\Quarantine\fil2.tmp=>(gzip)
Infected with: Trojan.Downloader.Small.AHF

C:\Program Files\ewido\security suite\Quarantine\fil2.tmp=>(gzip)
Disinfection failed

C:\Program Files\ewido\security suite\Quarantine\fil2.tmp=>(gzip)
Deleted

C:\Program Files\ewido\security suite\Quarantine\fil2.tmp
Update failed

C:\WINNT\system32\InstallerV5.exe=>(NSIS o)=>zlib_nsis0005
Suspected of: Backdoor.Win32.Hacdef.Gen

C:\WINNT\system32\InstallerV5.exe=>(NSIS o)=>zlib_nsis0005
Disinfection failed

C:\WINNT\system32\InstallerV5.exe=>(NSIS o)=>zlib_nsis0005
Deleted

C:\WINNT\system32\InstallerV5.exe=>(NSIS o)
Update failed

C:\WINNT\ublkfce.exe
Infected with: Trojan.Clicker.Aura.A

C:\WINNT\ublkfce.exe
Disinfection failed

C:\WINNT\ublkfce.exe
Deleted

thanks,
heather

[hmerritt]

Most recent HJT log after performing the above steps- now showing about.blank....

Logfile of HijackThis v1.99.1
Scan saved at 8:47:58 PM, on 8/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Sygate\SPF\Smc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\WLTRYSVC.EXE
C:\WINNT\System32\bcmwltry.exe
C:\WINNT\Explorer.EXE
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\ScanSoft\PaperPort\PPWebCap.exe
C:\PROGRA~1\SigmaTel\C-MAJO~1\CONTRO~1\stacsrv.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Novatix\SendPhotos\spoe.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\PROGRA~1\INCRED~1\bin\ImNotfy.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [StacSysTray] C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINNT\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\Smc.exe -startgui
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [IW_Drop_Icon] C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe /DropDisc
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [PPWebCap] C:\Program Files\ScanSoft\PaperPort\PPWebCap.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [pshower] C:\WINNT\system32\pshwr.exe
O4 - Startup: SendPhotos For Outlook Express.lnk = C:\Program Files\Novatix\SendPhotos\spoe.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sigmatel PassThru (PassThru) - Unknown owner - C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\passthru.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\Smc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINNT\System32\WLTRYSVC.EXE

[crunchie]

Looks like you just need to empty the deleted items in outlook express.

===============

Run HiJackThis, click "Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

[hmerritt]

Thank you so much- I've done what you suggested and it appears gone although I can't help but feel that something is still there. I keep getting popups for hooowah.com, winfixer.com and something is trying to access pops-stop or something similiar through my firewall and I know that's associated with a virus or something. Symantec links it to : Spyware.SafeSurfing ?

Here's my latest log...

Logfile of HijackThis v1.99.1
Scan saved at 10:18:40 PM, on 8/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Sygate\SPF\Smc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\WLTRYSVC.EXE
C:\WINNT\System32\bcmwltry.exe
C:\WINNT\Explorer.EXE
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\PROGRA~1\SigmaTel\C-MAJO~1\CONTRO~1\stacsrv.exe
C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\ScanSoft\PaperPort\PPWebCap.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Novatix\SendPhotos\spoe.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\PROGRA~1\INCRED~1\bin\ImNotfy.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Symantec\LiveUpdate\AUpdate.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [StacSysTray] C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINNT\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\Smc.exe -startgui
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [IW_Drop_Icon] C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe /DropDisc
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [PPWebCap] C:\Program Files\ScanSoft\PaperPort\PPWebCap.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [pshower] C:\WINNT\system32\pshwr.exe
O4 - Startup: SendPhotos For Outlook Express.lnk = C:\Program Files\Novatix\SendPhotos\spoe.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sigmatel PassThru (PassThru) - Unknown owner - C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\passthru.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\Smc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINNT\System32\WLTRYSVC.EXE

[crunchie]

Please go to Jotti's and have this file scanned. Post the results back here.

C:\WINNT\system32\pshwr.exe

==

Go here and download and run Silent Runners.vbs. It generates a log, please post the information back in this thread.
If you have a script blocking program, please allow the file to run. It is not malicious.

[hmerritt]

Never mind... lol~ it's early

[hmerritt]

Found it! This is from running the Jotti on that file.....

Service load: 0% 100%

File: pshwr.exe
Status: POSSIBLY INFECTED/MALWARE (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database) (Note: this file was only flagged as malware by heuristic detection(s). This might be a false positive. Therefore, results of this scan will not be stored in the database)
MD5 0fd9cfeb6fd288cd18c7bf533bb30dff
Packers detected: -
Scanner results
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
Fortinet Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found probably a variant of Win32/Adware.SafeSurfing application (probable variant)
Norman Virus Control Found nothing
UNA Found nothing
VBA32 Found AdWare.SafeSurfing.d.1 (probable variant)

And this is from Silent Runner:

"Silent Runners.vbs", revision 40.1, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"InstantTray" = "C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe" ["Pinnacle Systems"]
"IW_Drop_Icon" = "C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe /DropDisc" ["VOB Computersysteme GmbH"]
"ctfmon.exe" = "C:\WINNT\system32\ctfmon.exe" [MS]
"PPWebCap" = "C:\Program Files\ScanSoft\PaperPort\PPWebCap.exe" ["Scansoft Inc."]
"IncrediMail" = "C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c" ["IncrediMail, Ltd."]
"pshower" = "C:\WINNT\system32\pshwr.exe" [null data]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ATIModeChange" = "Ati2mdxx.exe" ["ATI Technologies, Inc."]
"AGRSMMSG" = "AGRSMMSG.exe" ["Agere Systems"]
"SynTPLpr" = "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" ["Synaptics, Inc."]
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" ["Synaptics, Inc."]
"ATIPTA" = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" ["ATI Technologies, Inc."]
"StacSysTray" = "C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe" ["Sigmatel"]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"PinnacleDriverCheck" = "C:\WINNT\System32\PSDrvCheck.exe" [empty string]
"Microsoft Works Update Detection" = "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" ["Microsoft® Corporation"]
"Ink Monitor" = "C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe" ["BillP Studios"]
"MediaFace Integration" = "C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe" ["Fellowes, Inc."]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"AVG7_EMC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe" ["GRISOFT, s.r.o."]
"ViewMgr" = "C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe" ["Viewpoint Corporation"]
"SmcService" = "C:\PROGRA~1\Sygate\SPF\Smc.exe -startgui" ["Sygate Technologies, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\System32\hticons.dll" ["Hilgraeve, Inc."]
"{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Synaptics\SynTP\SynTPCpl.dll" ["Synaptics, Inc."]
"{F5D92341-0A64-11D0-9956-0000E8096023}" = "CD Copy Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\System32\Shellext\CDWshext.dll" ["Pinnacle Systems, Inc."]
"{F5D92342-0A64-11D0-9956-0000E8096023}" = "CD Wizard Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\System32\Shellext\CDWshext.dll" ["Pinnacle Systems, Inc."]
"{F5D92344-0A64-11D0-9956-0000E8096023}" = "InstantWrite Shellextension"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\system32\ShellExt\iwshex.dll" ["VOB Computersysteme GmbH"]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{59850401-6664-101B-B21C-00AA004BA90B}" = "Microsoft Office Binder Explode"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office\UNBIND.DLL" [MS]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{6E3C607A-B99C-4FA8-98F5-1AC1ADF7F5B9}" = "MediaFace extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Fellowes\MediaFACE 4.0\MFShlExt.dll" ["Fellowes, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\system32\Audiodev.dll" [MS]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
IMMenuShellExt\(Default) = "{F8984111-38B6-11D5-8725-0050DA2761C4}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\IncrediMail\bin\IMShExt.dll" ["IncrediMail, Ltd."]
MediaFaceExtension\(Default) = "{6E3C607A-B99C-4FA8-98F5-1AC1ADF7F5B9}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Fellowes\MediaFACE 4.0\MFShlExt.dll" ["Fellowes, Inc."]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
MediaFaceExtension\(Default) = "{6E3C607A-B99C-4FA8-98F5-1AC1ADF7F5B9}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Fellowes\MediaFACE 4.0\MFShlExt.dll" ["Fellowes, Inc."]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]

Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"

Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINNT\System32\logon.scr" [MS]

Startup items in "Owner" & "All Users" startup folders:
-------------------------------------------------------

C:\Documents and Settings\Owner\Start Menu\Programs\Startup
"SendPhotos For Outlook Express" -> shortcut to: "C:\Program Files\Novatix\SendPhotos\spoe.exe" ["Novatix Corporation"]
"wkcalrem" -> shortcut to: "C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe" ["Microsoft® Corporation"]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"EPSON Status Monitor 3 Environment Check 2" -> shortcut to: "C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE" ["SEIKO EPSON CORPORATION"]
"Microsoft Find Fast" -> shortcut to: "C:\Program Files\Microsoft Office\Office\FINDFAST.EXE" [MS]
"Office Startup" -> shortcut to: "C:\Program Files\Microsoft Office\Office\OSA.EXE -b" [MS]

Enabled Scheduled Tasks:
------------------------

"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]

Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 19
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05

Toolbars, Explorer Bars, Extensions:
------------------------------------

Explorer Bars

Dormant Explorer Bars in "View, Explorer Bar" menu

HKLM\Software\Classes\CLSID\{CE27D4DF-714B-4427-95EB-923FE53ADF8E}\ = "LeftFrame Class"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\WINNT\dsr.dll" [file not found]

HKLM\Software\Classes\CLSID\{E2D2FE40-5674-4B77-802B-EC86B6C2C41D}\ = "BottomFrame Class"
Implemented Categories\{00021494-0000-0000-C000-000000000046}\ [horizontal bar]
InProcServer32\(Default) = "C:\WINNT\dsr.dll" [file not found]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
-> {CLSID}\InProcServer32\(Default) = "C:\WINNT\system32\msjava.dll" [MS]

{85D1F590-48F4-11D9-9669-0800200C9A66}\
"MenuText" = "Uninstall BitDefender Online Scanner v8"
"Exec" = "%windir%\bdoscandel.exe" [null data]

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]

Miscellaneous IE Hijack Points
------------------------------

C:\WINNT\INF\IERESET.INF (used to "Reset Web Settings")

Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome

Missing lines (compared with English-language version):
[Strings]: 1 line

Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINNT\System32\Ati2evxx.exe" ["ATI Technologies Inc."]
AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o."]
EPSON Printer Status Agent2, EPSONStatusAgent2, "C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe" ["SEIKO EPSON CORPORATION"]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
Sygate Personal Firewall Pro, SmcService, "C:\Program Files\Sygate\SPF\Smc.exe" ["Sygate Technologies, Inc."]
Windows User Mode Driver Framework, UMWdf, "C:\WINNT\system32\wdfmgr.exe" [MS]
WLTRYSVC, WLTRYSVC, "C:\WINNT\System32\WLTRYSVC.EXE C:\WINNT\System32\bcmwltry.exe" [null data]

----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 421 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 18 seconds.
---------- (total run time: 499 seconds)

[crunchie]

Let's remove that file.

===============

Run HiJackThis, click "Scan", then check(tick) the following, if present:

O4 - HKCU\..\Run: [pshower] C:\WINNT\system32\pshwr.exe

Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

files...

C:\WINNT\system32\pshwr.exe

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

[hmerritt]

Most recent HJT log- As for the performance of my pc, I'm not sure how to tell if it's doing better because I've loaded so many anti virus sw, firewalls and other things, everything was blocked and I really don't know how to get back to the settings I had prior to all this happening. For some reason I cannot click on a link anymore, I used to be able to click on a link and it would take me directly there, but now I have to right click, open and it opens a new page which is rather irritating....?

Logfile of HijackThis v1.99.1
Scan saved at 11:39:49 AM, on 8/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Sygate\SPF\Smc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\WLTRYSVC.EXE
C:\WINNT\System32\bcmwltry.exe
C:\WINNT\Explorer.EXE
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\SigmaTel\C-MAJO~1\CONTRO~1\stacsrv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\IncrediMail\bin\IncMail.exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\ScanSoft\PaperPort\PPWebCap.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Novatix\SendPhotos\spoe.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\PROGRA~1\INCRED~1\bin\ImNotfy.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [StacSysTray] C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINNT\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\Smc.exe -startgui
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [IW_Drop_Icon] C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe /DropDisc
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [PPWebCap] C:\Program Files\ScanSoft\PaperPort\PPWebCap.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - Startup: SendPhotos For Outlook Express.lnk = C:\Program Files\Novatix\SendPhotos\spoe.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINNT\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sigmatel PassThru (PassThru) - Unknown owner - C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\passthru.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\Smc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINNT\System32\WLTRYSVC.EXE

[hmerritt]

Can anyone check my log above? I'm still getting pop ups and not sure if they are supposed to be there or part of that stuff I had?

thanks,
heather

[crunchie]

Download the Hoster.
Run it and press "Restore Original Hosts" and press "OK". Exit Program.
Note that if you have a custom host file, this will remove it. You can edit the host file with this program too.