I have followed Swatkat's instructions. Attached is the HijackThis log file from tonight's run.
Thanks,
Jim
I have followed Swatkat's instructions. Attached is the HijackThis log file from tonight's run.
Thanks,
Jim
Logfile of HijackThis v1.99.1
Scan saved at 7:24:40 PM, on 10/25/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\ePOAgent\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\PROGRA~1\Vibe\CONNEC~1\app\pppoeservice.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\ePOAgent\UpdaterUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\FE.tmp.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\rewu\hcup.exe
C:\winstall.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Class - {B7AB7AD2-46BB-CA24-9B31-457CF005AB51} - C:\WINNT\system32\apihb.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\ePOAgent\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [FE.tmp] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\FE.tmp.exe
O4 - HKLM\..\Run: [FE.tmp.exe] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\FE.tmp.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Unbc] C:\Program Files\rewu\hcup.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O15 - Trusted IP range: http://198.164.135.10
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab?refid=4897
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nbccwood.nb.ca
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nbccwood.nb.ca
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = nbccwood.nb.ca
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\ePOAgent\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\Vibe\CONNEC~1\app\pppoeservice.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
Hi,
Download CWShredder.
Download SpSeHjFix.zip. Save it to the Desktop, and then right-click in a blank area of Desktop, select "New Folder", and name it spfix, unzip the file into that folder.
Download CleanUp and install it.
Run SpSeHjfix, click on "Start Disinfection". When it's finished it will reboot your machine to finish the cleaning process. The tool creates a log of the fix which will appear in the folder.
Note:- If it doesn't find any of the SE files or any hidden reinstallers, it will say System clean and not go on to next stage.
Make Windows to show all files:-
Go to Start > My Computer.
Go to Tools menu, click Folder Options.
Uncheck Hide protected operating system files.
Then, click to select the option Show hidden files and folders.
Click Apply and then click OK to exit.
Reboot in Safe Mode:-
Restart (or switch ON) the PC.
Then, keep tapping the F8 Key.
From the menu that will be displayed, out of which choose Safe Mode and press Enter.
Run CWShredder and click "Fix->".
Run HijackThis and click Do only a System scan.
Then put a check mark infront of below listed entries:-
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\afoxa.dll/sp.html#93256
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {B7AB7AD2-46BB-CA24-9B31-457CF005AB51} - C:\WINNT\system32\apihb.dll
O4 - HKLM\..\Run: [FE.tmp] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\FE.tmp.exe
O4 - HKLM\..\Run: [FE.tmp.exe] C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\FE.tmp.exe
O4 - HKCU\..\Run: [Unbc] C:\Program Files\rewu\hcup.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab?refid=4897
Close all other open programs except Hijackthis and click the button Fix Checked in HijackThis.
Exit from HijackThis. Delete this file:-
C:\winstall.exe
and delete this folder:-
C:\Program Files\rewu
Run CleanUp! and click "Options.." button. Here move the "Quick Setup" slider to "Thorough Cleanup" position. Uncheck the option "Delete Favorites Palces/Bookmarks", if you have any bookmarks. Click "OK" to return to main window, and click "CleanUp!" to start cleaning. After it completes, click "Close" and click "No" to avoid logging off.
Reboot to Normal Mode. Perform an online virus scan at Panda ActiveScan with the "Disinfection" option enabled. Save the log it gives after the scan.
Run HijackThis again, click Do a System scan and save log, and post the fresh log along with the Panda ActiveScan log.
Hi,
Thanks for the reply and the directions. It appears to have worked. :D
Attached are the log files as requested.
I appreciate your help!
Jim
Incident Status Location
Adware:adware/mediatickets No disinfected C:\WINNT\DOWNLOADED PROGRAM FILES\MediaTicketsInstaller.ocx
Adware:adware/purityscan No disinfected Windows Registry
Adware:Adware/MediaTickets No disinfected C:\hijackthis\backups\backup-20051031-191010-768
Adware:Adware/MediaTickets No disinfected C:\hijackthis\backups\backup-20051031-191010-768.inf
Dialer:Dialer.NO No disinfected C:\quarantine\gdnCA1733[1].exe.Vir
Adware:Adware/MediaTickets No disinfected C:\WINNT\Downloaded Program Files\MediaTicketsInstaller.ocx
Adware:Adware/Startpage.VQ No disinfected C:\WINNT\system32\afoxa.dll
Logfile of HijackThis v1.99.1
Scan saved at 9:50:04 PM, on 10/31/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\ePOAgent\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\PROGRA~1\Vibe\CONNEC~1\app\pppoeservice.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\ePOAgent\UpdaterUI.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-ca\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\ePOAgent\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O15 - Trusted IP range: http://198.164.135.10
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nbccwood.nb.ca
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nbccwood.nb.ca
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = nbccwood.nb.ca
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\ePOAgent\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: PPPoE Service (PPPoEService) - Unknown owner - C:\PROGRA~1\Vibe\CONNEC~1\app\pppoeservice.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
Hi,
Log looks clean :) But, there are two files to delete. You have to enable the option to show hidden files and folders to delete these files.
Go to Start > My Computer.
Go to Tools menu, click Folder Options (Folder Option will be in View Menu in Win98).
Uncheck Hide protected operating system files.
Then, click to select the option Show hidden files and folders.
Click Apply and then click OK to exit.
Then, delete these files:-
C:\WINNT\DOWNLOADED PROGRAM FILES\MediaTicketsInstaller.ocx
C:\WINNT\system32\afoxa.dll
Do you get any warnings/alert about "New Poly win32" ?
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