Member Avatar for harding156

I'm trying to fix someones computer. There problem was after Windows(XP) loaded and they clicked on their name to log on, it would restart. The first obvious problem is that they bought an eMachine computer to begin with.

I thought it could be the Power Supply. I went ahead and started in safe mode, and everything worked fine. I installed Ad-Aware, and as usual there were a million files found. About every computer I work on is filled with adware and spyware. Anyways, I got rid of all of it, except the annoying VX2 crap which I'll take care of tonight. Still the same problem.

After reading a few things on the internet about similar problems I'm starting to think I was right to begin with, that the power supply is bad.

I've posted this in the hardware section since I'm not sure exactly whats causing this.

Any help would be appreciated.

Thanks,
Ryan

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Member Avatar for Rueful Rogue

If you can boot up in the safe mode and the PC works, the power supply is not suspect. I'd finish up cleaning up the adware/spyware/and or virus's first using the safe mode. Then try to boot up normally.

If this doesn't work, then perhaps one or more files were corrupted during the installation of Win XP. If necessary, you can reinstall XP into the same folder (a repair installation) by following these instructions:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

Member Avatar for just_a_nobody

Download a trial version of Ewido.

You can download a trial version of Ewido here: http://www.ewido.net/en/

Be sure you update it before using it, and when it finds a problem, be sure to select the check box to do the same action (clean) when it finds a problem, otherwise, you will have to click continue, to keep scanning with every problem it finds.

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