Hi there, this is my first post. I seem to have contracted a virus or some sort of spyware, I've got Symantec running and I've also ran scans using Bullguard, Ad-aware, Ewido, Dr Web Cureit..... They've all picked stuff up and I've got rid of a lot of stuff, but I'm still getting popups popping up all the time.
Some of the names that keep popping up in the virus software are Spyware.Look2Me, guard.tmp, Hacktool.Rootkit. I've ran HijackThis several times, but some things just won't delete, I've tried this in safe mode and with system restore turned off, but nothing.
I've found guard.tmp and several other suspect .dll files that are all the same size, 232kb in my windows/system32 folder, but I can't delete them, I've even tried in safe mode and using Killbox!
Please can somebody have a look at my Hijackthis File, I've tried to delete the 020 dll entries, but they keep coming back, even in safe mode:
Logfile of HijackThis v1.99.1
Scan saved at 13:46:24, on 06/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Opera\Opera.exe
C:\Documents and Settings\chris\Desktop\HijackThis.exe
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = arrivaldesign.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = arrivaldesign.net
O20 - Winlogon Notify: docent0 - C:\WINDOWS\SYSTEM32\docent0.dll
O20 - Winlogon Notify: ModuleUsage - C:\WINDOWS\system32\s088lalu1dq8.dll
O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - BullGuard, Ltd. - C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: MissDNS logs DNS cache miss hits (Network Monitor) - Unknown owner - C:\Program Files\Network Monitor\MissDNS.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe