Yet another about:blank thread

[SylviaC]

I will start this thread by saying you all are awesome! I have been able to clean it each time it shows with spybot, adaware, cwshredder and hijack this (guessing at what to delete myself despite all the warnings not to... I know, I know :o ), but it keeps coming back so I am missing something on that last part obviously. Here's my hijack log:

Logfile of HijackThis v1.97.7
Scan saved at 8:09:36 AM, on 6/14/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\MSSQL7\binn\sqlservr.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\MSSQL7\Binn\sqlmangr.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\SAP\FrontEnd\SAPgui\saplogon.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {56CD20F0-7C09-11D5-A768-0050042307CE} - C:\PlayerIE\playerIE.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\MSSQL7\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {127698E4-E730-4E5C-A2B1-21490A70C8A1} (CEnroll Class) - https://websmp105.sap-ag.de/~sapidb/002006825000000037322001E/xenroll.cab
O16 - DPF: {65FDEDF3-8ED9-4F5B-825E-18C2D44191A7} (OneCCCtl Class) - https://as00.estara.com/UI/proxyhttps.php?a=downloads.estara.com./&hash=c02e45b553b9fd5afa8b32f9dacec760&url=http%3A%2F%2Fd.66.155.171.76.downloads.estara.com.%2Fas%2FOneCCDM.php&sessionid=1674825226_66.155.171.76_59058&=&req=1075750140066OneCC.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://anu.popcap.com/games/popcaploader_v5.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://sap.webex.com/client/v_sap/webex/ieatgpc.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4355/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8D24FB39-6C40-42FA-8615-1AA05E3EE464}: NameServer = 172.16.3.10 172.16.6.10

Thanks in advance for any advice.
Regards,
Sylvia

[crunchie]

Unzip HJT into it's own permanent folder before doing anything in order for it to create backups. (Not a temporary folder or directly on the desktop & not directly on your hard drive). Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked' :

O2 - BHO: (no name) - {56CD20F0-7C09-11D5-A768-0050042307CE} - C:\PlayerIE\playerIE.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll (file missing)

Reboot & delete this folder C:\PlayerIE<<<<

Download dllfix from the following link.
http://tools.zerosrealm.com/dllfix.exe

Create a folder on your desktop, doubleclick on the dllfix and install it into the folder you just created.
1.Run start.bat and press option 1. 'output.txt' will be created in the folder. Post the results of the log back here.

[SylviaC]

Hi crunchie, thanks for the advice. here's the dll log. -Sylvia

--==***@@@ FIND-ALL' VERSION MODIFIED -6/05 @@@***==--
--==***@@@ ORIGINAL BY FREEATLAST           @@@***==--


Tue 06/15/2004
03:16 PM


System Info:


Microsoft Windows XP [Version 5.1.2600]
C: "IBM_PRELOAD" (DC8F:E4CB) - FS:NTFS clusters:4k
Total: 38 227 197 952 [36G] - Free: 24 995 545 088 [23G]



*IE version and Service packs:
6.0.2600.0  C:\Program Files\Internet Explorer\Iexplore.exe
*Notepad version :
5.1.2600.0  C:\WINDOWS\system32\notepad.exe
5.1.2600.0  C:\WINDOWS\notepad.exe
*Media Player version :
9.0.0.2980  C:\Program Files\Windows Media Player\wmplayer.exe


! REG.EXE VERSION 2.0


HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings


Locked or 'Suspect' file(s) found...
These may be other files that Dllfix doesnt target.
\\?\C:\WINDOWS\System32\KBDBMAC.DLL +++ File read error
\\?\C:\WINDOWS\System32\KBDBMAC.DLL +++ File read error



Scanning for main Hijacker:



REGEDIT4


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
"DeviceNotSelectedTimeout"="15"
"GDIProcessHandleQuota"=dword:00002710
"Spooler"="yes"
"swapdisk"=""
"TransmissionRetryTimeout"="90"
"USERProcessHandleQuota"=dword:00002710


REGEDIT4


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE7CD045-E861-484f-8273-0445EE161910}]


REGEDIT4


[HKEY_CLASSES_ROOT\PROTOCOLS\Filter]


[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\Class Install Handler]
@="AP Class Install Handler filter"
"CLSID"="{32B533BB-EDAE-11d0-BD5A-00AA00B92AF1}"


[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\deflate]
@="AP Deflate Encoding/Decoding Filter "
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"


[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\gzip]
@="AP GZIP Encoding/Decoding Filter "
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"


[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\lzdhtml]
@="AP lzdhtml encoding/decoding Filter"
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"


[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/webviewhtml]
@="WebView MIME Filter"
"CLSID"="{733AC4CB-F1A4-11d0-B951-00A0C90312E1}"



! REG.EXE VERSION 2.0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
AppInit_Dlls    REG_SZ


*Security settings for 'Windows' key:



RegDACL 5.1 - Permissions Manager for Registry keys for Windows NT 4 and above
Copyright (c) 1999-2001 Frank Heyne Software (http://www.heysoft.de)
This program is Freeware, use it on your own risk!


Access Control List for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
(NI)    ALLOW  Read         BUILTIN\Users
(IO)    ALLOW  Read         BUILTIN\Users
(NI)    ALLOW  Read         BUILTIN\Power Users
(IO)    ALLOW  Read         BUILTIN\Power Users
(NI)    ALLOW  Full access  BUILTIN\Administrators
(IO)    ALLOW  Full access  BUILTIN\Administrators
(NI)    ALLOW  Full access  NT AUTHORITY\SYSTEM
(IO)    ALLOW  Full access  NT AUTHORITY\SYSTEM
(NI)    ALLOW  Full access  BUILTIN\Administrators
(IO)    ALLOW  Full access  CREATOR OWNER


Effective permissions for Registry key hklm\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:
Read            BUILTIN\Users
Read            BUILTIN\Power Users
Full access     BUILTIN\Administrators
Full access     NT AUTHORITY\SYSTEM

[crunchie]

Run start.bat again & select option 2. Then select 1 & enter C:\WINDOWS\System32\KBDBMAC.DLL & reboot. There will be another scan, when done, reboot again.
Update both Adaware & CWShredder & run them again. Post a fresh HJT log plz.

[SylviaC]

Logfile of HijackThis v1.97.7
Scan saved at 3:17:39 PM, on 6/16/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\MSSQL7\binn\sqlservr.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\MSSQL7\Binn\sqlmangr.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.sbc.yahoo.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\MSSQL7\Binn\sqlmangr.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {127698E4-E730-4E5C-A2B1-21490A70C8A1} (CEnroll Class) - https://websmp105.sap-ag.de/~sapidb/002006825000000037322001E/xenroll.cab
O16 - DPF: {65FDEDF3-8ED9-4F5B-825E-18C2D44191A7} (OneCCCtl Class) - https://as00.estara.com/UI/proxyhttps.php?a=downloads.estara.com./&hash=c02e45b553b9fd5afa8b32f9dacec760&url=http%3A%2F%2Fd.66.155.171.76.downloads.estara.com.%2Fas%2FOneCCDM.php&sessionid=1674825226_66.155.171.76_59058&=&req=1075750140066OneCC.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://anu.popcap.com/games/popcaploader_v5.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://sap.webex.com/client/v_sap/webex/ieatgpc.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4355/mcfscan.cab

The dll fix seemed to work on that file. Hopefully that will be it :-)
Thanks,
Sylvia

[crunchie]

That looks good now :) but you NEED to get service pack 1 for both XP & Internet Exploder.

[SylviaC]

Hi Crunchie - thanks so much for all your help. Yes, I know about the service packs. I had to dump and reformat my hard drive about two months ago so just haven't reinstalled them again. It took me about a full week just to reinstall all my other hardware and that was a pia. lol
Thanks again!
Sylvia

[crunchie]

You're welcome :) . Marking this as solved. Anyone else with the same problem, please start your own thread. Thank you.