Hi everyone! Sorry to post another hijack this log file. I've deleted lots of files with hijack this, just afraid to delete the wrong stuff. I've ran adaware and spybot s &d before running hijack this. Any help would really help me out. In my add/remove program list I have two items that I can't remove with the url www.look-for-cc.
The following is my hiLogfile of HijackThis v1.97.7
Scan saved at 12:00:58 AM, on 6/21/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\apprq32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ieut32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Windows\Local Settings\Temp\Temporary Directory 8 for hijackthis1977.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\shlpx.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://shlpx.dll/index.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://shlpx.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\shlpx.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shlpx.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\shlpx.dll/sp.html#96676
O2 - BHO: (no name) - {9D6A4232-5595-7E6F-2779-C942DCAB8455} - C:\WINDOWS\nettg32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ieut32.exe] C:\WINDOWS\ieut32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKLM\..\RunOnce: [apprq32.exe] C:\WINDOWS\system32\apprq32.exe
O4 - HKLM\..\RunOnce: [ipti32.exe] C:\WINDOWS\ipti32.exe
O4 - HKLM\..\RunOnce: [ipoz.exe] C:\WINDOWS\ipoz.exe
O4 - HKLM\..\RunOnce: [ntfe32.exe] C:\WINDOWS\ntfe32.exe
O4 - HKLM\..\RunOnce: [addez32.exe] C:\WINDOWS\system32\addez32.exe
O4 - HKLM\..\RunOnce: [javaeb.exe] C:\WINDOWS\javaeb.exe
O4 - HKLM\..\RunOnce: [iptq.exe] C:\WINDOWS\iptq.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38143.5156712963

jack this log.

First up, move HJT to it's own, permanent folder.

  1. Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders".
  2. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for "ieut32.exe" & "apprq32.exe". If you find the files, click on them, and then click End Process => Exit the Task Manager.
  3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit OK.
  4. Scroll down and find the service called "Network Security Service".
  5. When you find it, double-click on it. In the next window that opens, click the Stop button, then change the Startup Type to Disabled. Now hit Apply and then OK and close any open windows.
  6. Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\shlpx.dll/sp.html#96676
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://shlpx.dll/index.html#96676
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://shlpx.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\shlpx.dll/sp.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shlpx.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\shlpx.dll/sp.html#96676

    O2 - BHO: (no name) - {9D6A4232-5595-7E6F-2779-C942DCAB8455} - C:\WINDOWS\nettg32.dll

    O4 - HKLM\..\Run: [ieut32.exe] C:\WINDOWS\ieut32.exe
    O4 - HKLM\..\RunOnce: [apprq32.exe] C:\WINDOWS\system32\apprq32.exe
    O4 - HKLM\..\RunOnce: [ipti32.exe] C:\WINDOWS\ipti32.exe
    O4 - HKLM\..\RunOnce: [ipoz.exe] C:\WINDOWS\ipoz.exe
    O4 - HKLM\..\RunOnce: [ntfe32.exe] C:\WINDOWS\ntfe32.exe
    O4 - HKLM\..\RunOnce: [addez32.exe] C:\WINDOWS\system32\addez32.exe
    O4 - HKLM\..\RunOnce: [javaeb.exe] C:\WINDOWS\javaeb.exe
    O4 - HKLM\..\RunOnce: [iptq.exe] C:\WINDOWS\iptq.exe

  7. Reboot into Safe Mode - How do I boot into "Safe" mode?, and delete the following files:

    C:\WINDOWS\shlpx.dll< file

    C:\WINDOWS\nettg32.dll

    C:\WINDOWS\system32\apprq32.exe< file
    C:\WINDOWS\ieut32.exe< file
    C:\WINDOWS\ipti32.exe< file
    C:\WINDOWS\ipoz.exe< file
    C:\WINDOWS\ntfe32.exe< file
    C:\WINDOWS\system32\addez32.exe< file
    C:\WINDOWS\javaeb.exe< file
    C:\WINDOWS\iptq.exe< file

  8. Go to Start => Run and type in "regedit" (without quotes) and press "Enter".
  9. One the registry opens, Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\__NS_Service_3
    If __NS_Service_3 exists , right click on it and choose delete from the menu.
  10. Still in the registry, navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY___NS_Service_3
    If LEGACY___NS_Service_3 exists then right click on it and choose delete from the menu.
  11. Exit regedit and reboot in Normal Mode.
  12. Two files (Possibly three) were also deleted from your computer and need to be replaced.
    • control.exe - Go to Merijn Files (control) and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.
    • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program.
    • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)
  13. Run HiJackThis again and post a new log in this thread.

First up, move HJT to it's own, permanent folder.

  1. Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders".
  2. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for "ieut32.exe" & "apprq32.exe". If you find the files, click on them, and then click End Process => Exit the Task Manager.
  3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit OK.
  4. Scroll down and find the service called "Network Security Service".
  5. When you find it, double-click on it. In the next window that opens, click the Stop button, then change the Startup Type to Disabled. Now hit Apply and then OK and close any open windows.
  6. Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\shlpx.dll/sp.html#96676
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://shlpx.dll/index.html#96676
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://shlpx.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\shlpx.dll/sp.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shlpx.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\shlpx.dll/sp.html#96676

    O2 - BHO: (no name) - {9D6A4232-5595-7E6F-2779-C942DCAB8455} - C:\WINDOWS\nettg32.dll

    O4 - HKLM\..\Run: [ieut32.exe] C:\WINDOWS\ieut32.exe
    O4 - HKLM\..\RunOnce: [apprq32.exe] C:\WINDOWS\system32\apprq32.exe
    O4 - HKLM\..\RunOnce: [ipti32.exe] C:\WINDOWS\ipti32.exe
    O4 - HKLM\..\RunOnce: [ipoz.exe] C:\WINDOWS\ipoz.exe
    O4 - HKLM\..\RunOnce: [ntfe32.exe] C:\WINDOWS\ntfe32.exe
    O4 - HKLM\..\RunOnce: [addez32.exe] C:\WINDOWS\system32\addez32.exe
    O4 - HKLM\..\RunOnce: [javaeb.exe] C:\WINDOWS\javaeb.exe
    O4 - HKLM\..\RunOnce: [iptq.exe] C:\WINDOWS\iptq.exe

  7. Reboot into Safe Mode - How do I boot into "Safe" mode?, and delete the following files:

    C:\WINDOWS\shlpx.dll< file

    C:\WINDOWS\nettg32.dll

    C:\WINDOWS\system32\apprq32.exe< file
    C:\WINDOWS\ieut32.exe< file
    C:\WINDOWS\ipti32.exe< file
    C:\WINDOWS\ipoz.exe< file
    C:\WINDOWS\ntfe32.exe< file
    C:\WINDOWS\system32\addez32.exe< file
    C:\WINDOWS\javaeb.exe< file
    C:\WINDOWS\iptq.exe< file

  8. Go to Start => Run and type in "regedit" (without quotes) and press "Enter".
  9. One the registry opens, Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\__NS_Service_3
    If __NS_Service_3 exists , right click on it and choose delete from the menu.
  10. Still in the registry, navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY___NS_Service_3
    If LEGACY___NS_Service_3 exists then right click on it and choose delete from the menu.
  11. Exit regedit and reboot in Normal Mode.
  12. Two files (Possibly three) were also deleted from your computer and need to be replaced.
    • control.exe - Go to Merijn Files (control) and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.
    • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program.
    • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)
  13. Run HiJackThis again and post a new log in this thread.

hi this is my new hijack logLogfile of HijackThis v1.97.7
Scan saved at 5:30:00 PM, on 6/21/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\mfckj.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\apiyg.exe
C:\Documents and Settings\Windows\Local Settings\Temp\Temporary Directory 10 for hijackthis1977.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\etfkf.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://etfkf.dll/index.html#96676
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://etfkf.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\etfkf.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://etfkf.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\etfkf.dll/sp.html#96676
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4C00B7E8-2065-7585-4C01-7AA18EC53C39} - C:\WINDOWS\system32\sdkop.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [apiyg.exe] C:\WINDOWS\apiyg.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKLM\..\RunOnce: [ippe32.exe] C:\WINDOWS\ippe32.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38143.5156712963
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

couldn't remove the registry HKEY_LOCAL_MACHINE_\SYSTEM\CURRENTCONROLSET\enum\root\lecagy__NS_Service_3.
just kept saying couldn't remove file and its contents.

Download Registrar Lite from here:
http://www.resplendence.com/download/reglite.exe

Put it in its own folder. You may want to keep this program. It is an excellent free, registry editor.

  1. Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders".
  2. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for "mfckj.exe" & "apiyg.exe". If you find the files, click on them, and then click End Process => Exit the Task Manager.
  3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit OK.
  4. Scroll down and find the service called "Network Security Service".
  5. When you find it, double-click on it. In the next window that opens, click the Stop button, then change the Startup Type to Disabled. Now hit Apply and then OK and close any open windows.
  6. Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\etfkf.dll/sp.html#96676
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://etfkf.dll/index.html#96676
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://etfkf.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\etfkf.dll/sp.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://etfkf.dll/index.html#96676
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\etfkf.dll/sp.html#96676

    O2 - BHO: (no name) - {4C00B7E8-2065-7585-4C01-7AA18EC53C39} - C:\WINDOWS\system32\sdkop.dll

    O4 - HKLM\..\Run: [apiyg.exe] C:\WINDOWS\apiyg.exe
    O4 - HKLM\..\RunOnce: [ippe32.exe] C:\WINDOWS\ippe32.exe

  7. Reboot into Safe Mode - How do I boot into "Safe" mode?, and delete the following files:

    C:\WINDOWS\etfkf.dll< file

    C:\WINDOWS\system32\sdkop.dll< file

    C:\WINDOWS\apiyg.exe< file
    C:\WINDOWS\ippe32.exe< file

  8. Go to Start => Run and type in "regedit" (without quotes) and press "Enter".
  9. One the registry opens, Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\__NS_Service_3
    If __NS_Service_3 exists , right click on it and choose delete from the menu.
  10. Still in the registry, navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY___NS_Service_3
    If LEGACY___NS_Service_3 exists then right click on it and choose delete from the menu.
  11. Exit regedit and reboot in Normal Mode.
  12. Two files (Possibly three) were also deleted from your computer and need to be replaced.
    • control.exe - Go to Merijn Files (control) and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.
    • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program.
    • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)
  13. Run HiJackThis again and post a new log in this thread.

If you still cannot delete the registry entry (remember that you should still be in safe mode) use registrar lite that you just downloaded to delete it.

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