Member Avatar for bhenneman

My Startware has taken over my Internet
explorer. I normally use Mozilla but tried to update Explorer from an email from Microsoft and could not do it. I tried to open Explorer but found this Starware. What is it? Can you help me get rid of it?

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  • Latest Post Latest Post by bhenneman
Member Avatar for jbennet

Starware is a virus.

Do not ever open any emails like that. They are NOT from microsoft, they are from hackers.

Go to control panel and run add/remove programs. Remove starware if it is listed.

Next, download AVG Antivirus free edition and run a full virus scan.

After that (could be a few hours) download Windows Defender and run a full scan.

Download AVG ONLY from the official Grisoft site, and download Windows Defender only from Microsoft.

Hopefully AVG and Windows Defender will rmove any traces of the spywares

Member Avatar for bhenneman

I could not get the AVG Antivirus to load onto my computer. Perhaps because I am staying in a hotel with an unsecured internet. I will keep trying at my next stop. Perhaps in the safety of my home. Thanks for the suggestions. I have not used the Explorer Brouser for a long time. I ususally use Mozilla. I do not know where or when I picked up Starware. The Windows Defender did not see it either. Nor did TrendMicro.

Sincerely,
Bob H

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