Member Avatar for itdupuis

If anyone can shed light on this, I will appreciate it! I get this error when I try to set up a printer for a user on my network;

"a policy is in effect on your computer which prevents you from connecting to this print queue"

I checked the user rights, and they are not any different than they have been in the past. I made the user a power user on the unit, and that did not work. The user belongs to the advanced users group on the server, with access to all printers on the network, and I am now at a loss, I hope someone can help!

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  • Latest Post Latest Post by itdupuis
Member Avatar for bobbyraw

how are you adding the user, through AD or just by adding the printer on the user computer. give us some more detail

Member Avatar for itdupuis

I forgot to mention that i am running windows server 03

Member Avatar for itdupuis

I am trying to add the printer on the user computer

Member Avatar for bobbyraw

is this server configured as a domain and the user added to AD

commented: thanks for posting so quickly!! +1
Member Avatar for itdupuis

I am not sure what "AD" stands for, but this server is our main server and it runs DHCP, DNS, File server, print server, and WINS, and yes, it is our domain server.

Member Avatar for DimaYasny

AD - Active Directory.

Log in to the workstation as Administrator, connect the printer, and after that re-login as the user and try to print. The power users have access to print, but not to install printers.

Member Avatar for itdupuis

AD=active directory, wow that makes me feel stupid......


DimaYasny,

That is one of the problems. After I add it as administrator, then the user is not able to see it. So I have tried changing the user to administrator on that workstation, and it does not work. I am at a loss.....

Member Avatar for DimaYasny

if you log into the workstation as the domain admin, add the printer, edit it's security to let users print, and then re-login as the user, it doesn't work?

Member Avatar for itdupuis

Nope, I just replaced the cpu with a new unit, and now everything works fine.......

Member Avatar for bobbyraw

That is kinda weird. so could it be the CPU was the problem or some restriction on the CPU that would not allow the user to see the printer.

Member Avatar for itdupuis

Im not even sure. I attempted everything that I could think of, and used suggestions from here, but nothing seemed to work. I took it as a loss, I'll probably wipe it and reload the OS, and set it up somewhere else. I hope to not see that same error when I reset it. If it does happen, I will be tempted to know if the error came from the server.............time will tell!

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