Member Avatar for mikeandike22

when i start my computer instead of the normal welcome screen coming up the classic mode type login comes up (similiar to windows 2000). I tried to change it by going to the control panel selecting user accounts and selecting change the way users logon and logoff. when i do this a message saying "Class factory cannot supply requested class." comes up, and I cant change my settings. How do u get past this error.

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Dani AI

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Below is a focused troubleshooting checklist and safe next steps that build on 's note about third‑party changes and 's restore suggestion. These steps are ordered from least invasive to most.

  • Try Last Known Good Configuration (press F8 at boot and select it). That restores the system registry/driver state from the last successful boot and often fixes logon/control‑panel problems when restore points are missing.
  • Boot into Safe Mode. If the normal GUI logon and the User Accounts applet work in Safe Mode, a startup program or service is likely interfering. Use msconfig (or disable startup items) to isolate the offender.
  • Use the alternate user‑accounts UI: run control userpasswords2 (Start > Run). If that launches, the Control Panel applet is damaged but the underlying account control still works.
  • Create a temporary admin to check for a per‑profile problem (from an elevated prompt run net user TempAdmin Password123 /add then sign in to that account). If the new account shows the expected logon UI, the original user profile is corrupted.
  • Check Event Viewer (eventvwr.msc) right after reproducing the error for COM/Winlogon events. Note any CLSID or DLL names. Search the registry under HKEY_CLASSES_ROOT\CLSID\<GUID> to find the implementing DLL, then re‑register that DLL (only when it is a COM DLL) with regsvr32 <path> or reinstall the package that provided it.
  • Run sfc /scannow from an elevated command prompt to repair system files. If none of the above helps, an in‑place repair install of Windows (backup data first) will restore broken COM registrations and control‑panel components.

Cautions: do not edit the registry except to look up CLSIDs; back up data before any repair install. These steps keep data loss risk low while isolating whether the issue is third‑party, per‑profile, or system‑level.

Recommended Answers

All 4 Replies

Member Avatar for yobobyo

some programs will alter login setting when installed, usually programs with login settings of their own. ie: VPN, etc.

only fix is to uninstall the program. i think.

Member Avatar for mikeandike22

thats not what i asked. The problem is not with a program, it is with startup. It is with the control panel settings and not allowing me to change them

Member Avatar for caperjack

What about a system restore back to the days before the change .

Member Avatar for mikeandike22

i tried but there was no restore date in that same month

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