Member Avatar for bermarti

I deleted some files yesterday and now I cannot open Internet Explorer and Windows Update will not connect. I cannot access the internet so I am unable to download any repair software. I hope someone has a solution for me. Thanks

  • 3 Contributors
  • 2 Replies
  • 141 Views
  • 1 Day Discussion Span
  • Latest Post Latest Post by The Dude

Dani AI

Generated

For — a compact, offline-first troubleshooting checklist that fills gaps not covered above (and builds on ’s System File Checker suggestion).

Start with restore/recovery options before replacing files

  • If a restore point exists, use System Restore or Last Known Good Configuration to roll back registry and system files. On older Windows press F8 at boot for advanced options; on modern Windows use the Recovery/Advanced startup path (Shift+Restart) and pick System Restore or Startup Repair.

Repair the network stack and DNS (no downloads required)
Run an elevated Command Prompt and execute these, then reboot:

ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
netsh int ip reset

These often fix Windows Update connectivity and name-resolution problems caused by deleted or corrupted networking components.

Quick Internet Explorer checks (safe, no-download tests)

  • Launch IE without add-ons to rule out extensions:
    "C:\Program Files\Internet Explorer\iexplore.exe" -extoff
  • In Control Panel → Internet Options → Advanced, use Reset (restores defaults).
  • Verify the IE executable exists in the correct Program Files folder; if missing, don’t copy random files — versions must match OS build and architecture.

Services and deeper steps

  • Open services.msc and ensure Windows Update (wuauserv), Background Intelligent Transfer Service (BITS) and DNS Client are running.
  • If none of the above fixes the problem, use Windows installation media (Repair your computer / Startup Repair or an in-place repair) or restore from backup. Creating recovery media on another machine is often necessary when Internet access is lost.

Cautions

  • Avoid copying IE files from a different Windows build. Back up user data before in-place repair or registry changes. If unfamiliar with these steps, note which ones were tried so responders can give targeted next steps.

Recommended Answers

All 2 Replies

Member Avatar for cakka

@moderator
Please remove this reply, i just refresh my browser because my internet hang.
And this reply is become double :)

Member Avatar for The Dude

Welcome :)

Have you tried running SFC and letting it restore the deleted files??

Goto START/RUN and enter: sfc/scannow (Restore all deleted files you can (If you dont know which ones are needed))


Good luck!

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.