hey,
My Dell computer suddenly went beserk as i was web browsing and it restarted. I was like okay and waited for it to load. But it didn't. Every time it went to the startup loading screen of the Windows Xp logo and a loading bar under it, the comp. just restarted. It does that over and over again. Can anybody help me because i need the desktop for my work and every thing.
Thanks alot,
Purvansh.:)
A lot of problems can be fixed with a simple solution, please try to one or, if necessary, all of the following to try and get your PC working again. Start at the first, working your way to the last, that is, if you are able to access the programs shown. If you know your way around a PC, I am sorry for the full details but this is to help people that don’t know how.
Check Disk
1. Right click your disk drive icon (normally “C”),
2. Click “Properties.”
3. Click “Tools”
4. In “Error checking” click “Check Now”
5. Check the 2 boxes, “Automatically fix file system errors” and “Scan for and attempt recovery of bad sectors”
6. Click “Start”
7. At the pop-up window “The disk check could not……” Click “Yes”
8. Re-boot your PC and allow disk checker to start. (Do not press any key before it starts)
Check Disk from Boot
1. Re-boot PC, after the single “Beep” tap F8 several times until the windows boot window appears.
2. Scroll to “Safe Mode with command prompt”
3. At command prompt Type “ chkdsk /f” (Note;- Space after chkdsk.)
Alternative Start Mode
1. Re-boot PC, after the single “Beep” tap F8 several times until the windows boot window appears.
2. Scroll to “Start with last known good configuration.)
3. Press “Enter”
Or
4. Re-boot PC, after the single “Beep” tap F8 several times until the windows boot window appears.
5. Scroll to “Safe Mode” (With networking, if you want to access the internet)
6. Press “Enter”
Verify Window’s Files
1. Go “START”, “RUN” type “CMD” Press “OK” or Boot PC into “safe mode with command prompt”
2. Type sfc /scannow /f (note:- space after sfc)
3. Windows file protection will check your files. Follow any prompts; you may be required to use your XP CD.
4. Re-boot your PC
System Restore from boot
1. Re-boot PC, after the single “Beep” tap F8 several times until the windows boot window appears.
2. Scroll to “Safe Mode” and press “Enter”
3. A window will open asking if you want to use “System Restore”
4. Select “Cancel” to enter “System Restore”
5. Ensure “Restore to an earlier time” is checked and click “Next”
6. Select an earlier date when your PC worked well. (Must be a highlighted date)
7. Click “Next”
8. Allow system restore and reboot.
9. Check to see if problem still exists.
System Restore
1. Go “Start”
2. “All programs”
3. “Accessories”
4. “System tools”
5. “System Restore”
6. Ensure “Restore to an earlier time” is checked and click “Next”
7. Select an earlier date when your PC worked well. (Must be a highlighted date)
8. Click “Next”
9. Allow system restore and reboot.
10. Check to see if problem still exists.
Clean Boot
1. Go “Start”
2. “Run”
3. Type “msconfig”
4. Click “OK”
5. Click “Services”
6. Check box “Hide all Microsoft services”
7. Click “Disable All”
8. Click “Apply”
9. Click “Restart”
10. System will reboot, Check if problem still exists. (Do not access the internet or open any file you are unsure of as you have no virus protector running.)
11. If problem is fixed, enable the disabled items 1 at a time until you find the one causing the problem. If not fixed, re-enable all and re-boot.
On-line Virus Scan
Go to one or all of these sites and do an online virus scan.
us.mcafee.com/root/mfs/default.asp
Check Malware
Go to http://www.besttechie.net/tools/mbam-setup.exe
and download and run Malwarebytes' Anti-Malware.
Check Spyware
Go to www.safer-networking.org and download and run Spybot
If you have not installed Service Pack 3 yet, do a Windows repair, if you have installed it, first try…..
Post a detailed report
Go to:- www.majorgeeks.com/download3155.html download and run Hijack this. “Do not try to do any repairs yourself.” Save the report and send it with your next post along with any error logs.
To check error logs, go to “START” “RUN” type “eventvwr.msc” Click “OK” and check if there any errors in the logs. Include any information that could help:-
1. What were you doing on the PC when the problem occurred?
2. Does it happen every time you do this?
3. What progs are running as well?
4. What have you done to fix this problem?
5. How long has the problem been happening?
6. Have you installed/uninstalled or updated any progs recently?
7. Any other information that may help resolve your problem. Remember, no one here can see your PC; you are the only one that can tell someone else about the problem.
To Repair Windows XP from your XP CD…..
1. Re-start PC with XP CD in drive (Have your serial number handy)
2. As your PC starts press “F12” for boot menu (Or what your PC may ask for)
3. Scroll to and select “boot from CD.”
4. At prompt “Press any key to boot from CD” Press “Any key”
5. In the Windows XP Setup window, Press “Enter” to set up windows XP, (Don’t worry, this is a repair only, not a fresh install.)
6. At next window, Press “F8” to accept license agreement
7. Wait until windows displays your current version of XP and asks “To repair the selected windows XP installation press R”
8. Press “R”
9. Enter serial number when prompted.
10. Wait for files to be copied (PC will indicate 39 mins, it will take a lot less.)
11. When asked to adjust Regional language options, click “Next” as it is still set.
12. PC will re-boot.
13. If you have AVG Free, copy serial number to a file as you will lose it on repair. After repair a window will pop up asking how you want to treat AVG, Click repair and when prompted enter serial number.
14. Check to see if problem still exists.
Hey man,
thanks alot for your help.
I can't access my desktop or start menu. Every time before it can get to the actual desktop,
it restarts so i can't access C: drive. I got the windows XP cd and i will repair my comp. using your steps. One question, will i lose all my data?
Thnks for your help,
Hi
Can you go into safe mode? It might be a cause of a virus or even a hardware failure. If you can go into safe mode than see what event viewer has to say. Of you can get into safe mode than thats good news and we can take it from there.
upon reply give me the system specs like system model type
??
Hey man,
thanks alot for your help.
I can't access my desktop or start menu. Every time before it can get to the actual desktop,
it restarts so i can't access C: drive. I got the windows XP cd and i will repair my comp. using your steps. One question, will i lose all my data?
Thnks for your help,
No you will only lose a SP3 upgrade if you have installed that and your AVG serial number if you are running it.
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