When she disconnects from the internet, the computer automatically restarts itself, any suggestions would be greatful thank you
Connection:
Dialup 56k pci motorola internal modem
OS:
XP Pro (SP2)
jimftew 0 Newbie Poster
HoustonIT 12 Posting Whiz
Sounds like a virus/adware issue. Scan for both and see if that resolves the issue. If you need antivirus, you can use Avast. If you need spyware removal, use malwarebytes antimalware. Both apps are free.
Frank Wallis 0 Posting Whiz in Training
There are several reasons why a computer restarts.
Which Operating System are you using?
caperjack 875 I hate 20 Questions Team Colleague
Which Operating System are you using?
it says xp pro ,sp2 in the first post!
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how are they disconnection from the internet !
jimftew 0 Newbie Poster
I appoligise for the late replies from me, I convinced her to get a wireless connection and ditch that dreaded dial up, problem solved(sort of), I'm sure it is still there just not in use, I think it was the 56k internal modem. thank you all for your rapid response
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