Member Avatar for Venesa

After sometime on the computer, the side scroll bar starts to move up and down all by itself. I do not touch the mouse or anything else. Its does nots matter what product I am in or even if on the internet. For some reason it just starts to scroll down the page of its own accord. If you use your mice and try to move back up the page to where you were it is difficult and it only takes over and scrolls back down again. I have no viruses and have adware. The only way to stop it is shut down the system and start again. HOPE YOU CAN ASSIST soon.

  • 4 Contributors
  • 9 Replies
  • 192 Views
  • 2 Days Discussion Span
  • Latest Post Latest Post by Real-tiner

Dani AI

Generated

As describes, a scrollbar that moves by itself on an IBM laptop with a Microsoft IntelliMouse plus touchpad and TrackPoint can come from three broad areas: a physical input source (mouse, touchpad zone, or stuck key), driver/software mapping (IntelliPoint/UltraNav/Synaptics or a background utility), or wireless/radio noise from the receiver. Building on points from , and , try a short, ordered diagnostic workflow to isolate which of those it is.

  1. Power-isolate the external mouse: turn the wireless mouse off and remove its USB receiver. If scrolling stops, swap batteries, try another USB port or a short USB extension (moves the receiver away from metal/ports), then test a different mouse.
  2. Safe Mode check: reboot and choose Safe Mode (F8 at boot). If the ghost scroll disappears, a driver or third-party utility is implicated.
  3. Device-control tweak: open Control Panel -> Mouse and inspect any device-specific tabs (IntelliPoint, Synaptics, UltraNav). Temporarily disable only edge/zone scrolling or lower sensitivity to see if that fixes it without fully disabling the device.
  4. Look for phantom keys: open Notepad and run the On-Screen Keyboard while you wait; repeated PageDown/Space events suggest keyboard input rather than mouse.
  5. Background apps and startup: close remote-control, hotkey, or mouse-management utilities; use msconfig to disable nonessential startup entries and retest.
  6. Drivers last: make a System Restore point, then update or roll back the Synaptics/UltraNav and Microsoft mouse drivers via Device Manager (devmgmt.msc).

If the behavior remains after those steps, document when it happens (on AC vs battery, after long uptime, while typing) and run IBM/Lenovo hardware diagnostics or seek service—intermittent, reproducible events like this are often either a failing pointing-device module or a flaky driver/utility.

Recommended Answers

All 9 Replies

Member Avatar for DMR

That is pretty odd.

Have you tried reinstalling your mouse drivers or tried using a different mouse and/or keyboard?

Member Avatar for Venesa

Thanks for that but there is no problem with the mouse. I use a notebook so the keypad is still the same and has no problem there either.

Member Avatar for DMR

Ah... I was going to ask if it was a notebook. What does it have for built-in pointing devices; is it touchpad-only, or a touchpad/trackpoint combo?

Member Avatar for Dallas2009913

Sometimes touchpads will move the mouse around by themselves. And if you have that little sidebar on your touchbar for scrolling up and down, that might be messed and causeing your problem.

Member Avatar for DMR

Yup- that's pretty much where I was headed.

I did have a client a while ago who had something similar happening- it turned out that she was occasionally resting her palm on her touchpad's (overly-sensitive) scroll/slider button while she was typing... :cheesy:

Member Avatar for Venesa

It is an IBM notebook. I have a wirless Microsoft intellimouse explorer 2.0 and I have the touchpad and trackpoint (red thing) that are set up for use any of the three options (which I understand it acceptable).

What do you think?

Member Avatar for Venesa

Well I can assure you that I am NOT BLONDE so I haven't rested my palm on the notebook but I good thought for those who are silly.

Anyway the idea of turning off the tough items on the notebook and just having the mouse used sounds like a good thought. As it may be getting confused even though it is allowable in the setup of the pointers.

Thanks so far guys I will turn off all except the mouse and see what happens.

In the meantime if you come accross anything that is a problem in the IBM notebook that may cause this problem do write. Ta

Member Avatar for DMR

You can definitely have all three of those devices enabled at the same time, but because all functions of each pointer are simultaneously active, something like a faulty/sticky/overly-sensitive function key associated with the trackpoint or touchpad could cause the behaviour you're experiencing even though you might be using the mouse as your primary pointing device.

On the IBMs you should be able to use the IBM-supplied laptop configuration utility to disable the trackpoint and/or touchpad; try disabling those one at a time to see if you can determine if one of them is the root of the problem.


<EDIT>

Looks like we were posting at the same time... Let us know what you find out from selectively disabling things.

</EDIT>

Member Avatar for Real-tiner

If it's a real mouse, there is dirt inside it.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.