I've got a problem. Windows Explorer no longer opens. Also, some of my desktop folders won't open, and others (including MY Computer) won't close once they're open.
I've done a virus scan with Norton, and have used both Spybot and Ad-Aware. I used HijackThis, but I don't know what's safe to delete. Can someone help?
Here is the HijackThis log:
Logfile of HijackThis v1.97.7
Scan saved at 7:06:49 PM, on 2/10/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\OPLIMIT\OCRAWARE.EXE
C:\OPLIMIT\OCRAWR32.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\SYSTEM\HPSYSDRV.EXE
C:\WINDOWS\SYSTEM\USBMMKBD.EXE
C:\PROGRAM FILES\NORTON CRASHGUARD\CGMENU.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SHUTTLE TECHNOLOGY\ICONFIG.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\TH1CVX.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\NORTON CRASHGUARD\CG16EH.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\DISTILLR\ACROTRAY.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\WINDOWS\DOWNLOADWIZARD\DOWNLOADWIZARD.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\PROGRAM FILES\SCANSOFT\PAPERPORT\CONFIG\EREG\REMIND32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SCANSOFT\PAPERPORT\POPUP\SMARTUI.EXE
C:\WINDOWS\SYSTEM\BRMFRSMG.EXE
C:\PROGRAM FILES\SCANSOFT\PAPERPORT\PPLINKS.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.EXE
C:\HIJACK\HIJACKTHIS.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com/p/hp/?http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.juno.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/ext/hp/search.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
F1 - win.ini: load=C:\OPLIMIT\ocraware.exe
O2 - BHO: (no name) - {1207B76E-9286-45F8-8F51-F48BD70B54F4} - C:\WINDOWS\RNF9.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_7.DLL
O3 - Toolbar: searchsprint - {AEE46806-2C5A-4A4E-A5DD-B4531F64A187} - C:\WINDOWS\FSMJIUB.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [HPScanPatch] C:\WINDOWS\SYSTEM\HPScanFix.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [USBMMKBD] usbmmkbd.exe
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [Norton CrashGuard Monitor] "C:\PROGRAM FILES\NORTON CRASHGUARD\CGMENU.EXE"
O4 - HKLM\..\Run: [ICONFIG.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\ICONFIG.EXE "Software\Shuttle Technology\07810200"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\BRMFLPRO\SetDefPrt.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~5\NAVAPW32.EXE
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [l4Yf6h196] C:\WINDOWS\tH1cvx.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Encompass_ENCMONTR] C:\Program Files\Easy Internet\ENCMONTR.EXE
O4 - HKLM\..\RunServices: [Hidserv] Hidserv.exe run
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Download Mgr.lnk = C:\WINDOWS\DownloadWizard\DownloadWizard.exe
O4 - Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\ScanSoft\PaperPort\Config\Ereg\REMIND32.EXE
O4 - Startup: Brother SmartUI PopUp.lnk = C:\Program Files\ScanSoft\PaperPort\PopUp\SmartUI.exe
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: RealGuide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {5F03EAB4-1AD5-11D4-AE99-0050DAC24E8F} - http://www.iwon.com/ct/in_wn/iwonslot1,0,1,5.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {0D6451B3-FDDA-11D3-BFEC-00D0B725EB0B} (Yahoo! Vision) - http://download.yahoo.com/dl/fv/yv.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Template Gallery) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {0FF3E97F-433D-11D2-B31A-00A0C9B135DB} (CoDetectDigitalRiver Class) - http://ebot.digitalriver.com/v2.0-doc/dlwizard/wizard3.0.4.2.block2.cab
O16 - DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.3.1_02) - https://ilicoconcepts.fdpcorp.com/conceptsonline/j2re-1_3_1_02-win.exe
O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai.net/7/19/7125/1410/ftp.coupons.com/v7/brix6ie.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37871.7083680556
O16 - DPF: {B8A04596-1C1B-48B6-9268-F2F86C9D55BC} (jimmyloader.jimmyform) - http://bins.roings.com/crack.cab
