I have recently started having display problems with my HP ze5500; up til then, it's been great. Now the display is getting really squirrelly. Have tried all of the suggestions from HP tech support. Before they will pick up for repair, they want me to do a system restore.
First they said, all my data had to be backed up or on a separate partition. Moved all apps other than OS to a separate partition. Specific instructions were given ... "Advanced button, etc.". Now, they are saying I will lose everything on the laptop when I do a restore, even separate partitions. The extra problem now is the machine says "no OS found", so I can't get in and backup anything. Can anyone out there help me?? Feel free to email me at snewsome@com.edu or csnewsome@houston.rr.com.
Thanks in advance.