I run XP home edition SP3, browsers firefox google chrome and IE7, printer, scanner, have all MS updates. The trouble when I place a cd or dvd in the drive it crashes the pc. I noticed it when using OpenOffice and trying to burn a slideshow. Openoffice would crash sometimes also. I used Revo Uninstaller to remove OOo and reinstall. Okay. I started backing up data to burn and it got worse. At first It was sporadic crashes whether music, data, or movies. I did scans for virus/malware stuff. Nothing. Then comodo anti-virus stopped updating. I did a clean reinstall and it was still messed up. I switched to Avast AV and xp firewall for now. I did an xp repair to keep from losing all my new data, reinstalled all MS updates and reinstalled SP3. Then the pc would take cd or dvd but my player stopped playing movies. Pc said the 'enabledvd.' file was missing yet it was still there. Then my Pinnacle Instant CD+DVD program crashed trying to burn data. More scans, another repair, updates required, it took cd's at first, now it crashes everytime. Bio's is on default. Video drivers were updated in device manager. The only thing I can think of is I used ccleaner then I used comodo system cleaner before the first repair although I have used ccleaner and no problem. Directx tests are okay. In Device Manager in System Devices the following show wrong yet no yellow marks:
Direct memory access controller,
Motherboard resources,
Numeric data processor,
Programmable interrupt controller,
System board,
System speaker,
System timer,
all which state the same - 'No drivers are installed for this device. If you are having problems with this device, click Troubleshoot to start the troubleshooter.' Each has a driver tab showing microsoft driver. I uninstalled each, rebooted and still the same. I did startup with the bare things and still the same. I can't do a clean install with xp or I'll lose all my data I was trying to backup. Now that's a twist of pc fate! Also I have mini dump logs but the symbols don't load right. I'm a newbie and ANY help is appreciated folks!
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The bootup or ntbt log shows the following drivers NOT loaded at startup. These showed consistently not loading.
Did not load driver C-Media AC97 Audio Device
Did not load driver Communications Port
Did not load driver Printer Port
Did not load driver Audio Codecs
Did not load driver Legacy Audio Drivers
Did not load driver Media Control Devices
Did not load driver Legacy Video Capture Devices
Did not load driver Video Codecs
Did not load driver WAN Miniport (L2TP)
Did not load driver WAN Miniport (Network Monitor)
Did not load driver WAN Miniport (IP)
Did not load driver WAN Miniport (PPPOE)
Did not load driver WAN Miniport (PPTP)
Did not load driver Packet Scheduler Miniport
Did not load driver Packet Scheduler Miniport
Did not load driver Packet Scheduler Miniport
Did not load driver Packet Scheduler Miniport
Did not load driver Packet Scheduler Miniport
Did not load driver Direct Parallel
Did not load driver AMD K7 Processor
Did not load driver RADEON 9550
Did not load driver RADEON 9550 Secondary
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Event Viewer, System-
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Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2009-04-08
Time: 23:16
User: N/A
Computer: EWA
Description:
Error code 1000008e, parameter1 c0000005, parameter2 806ef134, parameter3 ee69e334, parameter4 00000000.
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Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2009-04-08
Time: 23:16
User: N/A
Computer: EWA
Description:
Error code 000000c9, parameter1 00000211, parameter2 f9b5d4b0, parameter3 82308e48, parameter4 00000000.
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Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2009-04-08
Time: 23:15
User: N/A
Computer: EWA
Description:
Error code 000000c9, parameter1 00000211, parameter2 f9b7d4b0, parameter3 81ed8e48, parameter4 00000000.
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Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2009-04-08
Time: 23:15
User: N/A
Computer: EWA
Description:
Error code 1000008e, parameter1 c0000005, parameter2 806ef134, parameter3 ee94ea60, parameter4 00000000.
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Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 2009-04-08
Time: 18:59
User: N/A
Computer: EWA
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x806ef134, 0xee94ea60, 0x00000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP.
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System Information, Summary, Conflicts/Sharing-
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I/O Port 0x000003C0-0x000003DF VIA CPU to AGP2.0/AGP3.0 Controller
I/O Port 0x000003C0-0x000003DF RADEON 9550
IRQ 10 VIA Rev 5 or later USB Universal Host Controller
IRQ 10 C-Media AC97 Audio Device
IRQ 11 RADEON 9550
IRQ 11 VIA Rev 5 or later USB Universal Host Controller
Memory Address 0xC0000000-0xDFFFFFFF VIA CPU to AGP2.0/AGP3.0 Controller
Memory Address 0xC0000000-0xDFFFFFFF RADEON 9550
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF VIA CPU to AGP2.0/AGP3.0 Controller
Memory Address 0xA0000-0xBFFFF RADEON 9550
I/O Port 0x000003B0-0x000003BB VIA CPU to AGP2.0/AGP3.0 Controller
I/O Port 0x000003B0-0x000003BB RADEON 9550
I/O Port 0x0000C000-0x0000CFFF VIA CPU to AGP2.0/AGP3.0 Controller
I/O Port 0x0000C000-0x0000CFFF RADEON 9550
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If I was wealthy, I'd be looking at a brand new pc right now but I ain't so I can't!