Hi, I'm new here, very frustrated, and about five minutes from having a stompfest with my computer.
My problem started when I was playing a game on my computer and it froze. I couldn't do anything so I restarted my computer by holding down the power button. It started up normally, came up to the desktop and started to load like it always does. I then noticed the icon that showed my wireless internet status didn't show up on the task bar. I waited another few minutes, still it never came up. So I opened the start menu to manually access my internet connection and my whole computer freezes except for my mouse. I have to use the power button to restart again. Same thing happened.
Third restart I decided to use Avast! to scan. I clicked the icon, the splash screen showed up, it ran its memory test, the screen disappearad and then... nothing. The program never showed up. I clicked the icon again, it did its memory test and the actual program pulled a no-show. The my computer froze again and I had to restart with the power button.
Next restart, I tried to run Malwarebytes. I selected the option for a full scan, it prepared itself then the computer froze again. I let it sit for an hour, hoping it was only a temporary stall rather the the epic freeze of death but it was still stuck in the same spot; nothing worked except the mouse. I restarted and tried the quick scan option but it froze yet again after about a minute into the scan.
I restarted again, this time trying safe mode. It continued to start for a minute before it shut down and told me it couldn't do it. I tried all the safe mode options, all with the same result.
I also tried to access System Restore but nothing seems to happen there either. That window also refuses to show up.
Now I'm not sure what what to do. I don't really want to recover my system, although I'm afraid I might have to. I was hoping someone would have some solution or thoughts on this. Anything would be much appreciated!
Thank you!
~Ashley