Hi, my computer works fine in all safe modes of xp sp3 but whenever i try to run it normally it will crash, the time it takes normally varies from a few seconds to 5 minutes, what is wrong and how can i fix it?
leegeorg07
Rik_ 111 Nearly a Posting Maven
leegeorg07
thanks i did that and one error that keeps popping up is DCOM and that a server didnt register in the required timeout, i then ran the builtin help on it and it says to use regedit and to go to HKCR\Clsid\clsid value\localserver32
and to use the filename i found in there to find it in my computer to find the vendor and to contact them, however it doesnt specify a filename in the localserver32 what should i do?
Rik_ 111 Nearly a Posting Maven
leegeorg07
im trying to do the edit registry part but it comes up with a problem when im trying the Dcomcnfg.exe where i will open the component services but when i click the computers folder it closes itself down, i have tried it repeatedly, what should i do?
Rik_ 111 Nearly a Posting Maven
I am beginning to think an infection may have caused the problem in the first place. What security software have you got and what happens when you scan with it?
leegeorg07
eset, ad-aware, norton, spybot, malwarebytes. the problem started when i was installing quick heal av lite 2009 from a cd from PC advisor, when it first crashed. ill scan with them and reply in a minute
leegeorg07
i just scanned it once and it raised 42 problems, i have fixed them all and am scanning again
OlyComputers 110 Practically a Master Poster
If it turns out not to be a matter of infection, or if after the infections are removed you still can't access the desktop a repair install of windows will probably be in line.
leegeorg07
ok thanks, im trying it again but if it doesnt work after this i will take it to a repair shop
Rik_ 111 Nearly a Posting Maven
What exactly are you scanning with?
leegeorg07
quick heal av lite 2009, but that still didnt work so i tried a sytem restore to well before when this started happening, that didnt work, is there anything else i can do before i take it to my local repair shop?
Rik_ 111 Nearly a Posting Maven
System Restore should never be used to try to move an infection as quite a few infections hide within restore points and / or interfere with the restore process.
Update Mbam and do a full scan with it and post it's log.
Try it in safe mode if you have to.
leegeorg07
ooops :( ok will do, i have to run it in safe mode, otherwise it crashes :(
Rik_ 111 Nearly a Posting Maven
Ok, run it in safe mode, get it to remove what it finds, then try it in normal mode.
leegeorg07
doing it now, i will post the results before i restart normally
leegeorg07
ok i ran the scan and it said i had 2 viruses:
broken.open.command
rogue.antivirus2008
i will restart and see what happens
leegeorg07
no that didnt work :( it made it stay normal for longer but only a few moments, im going to scan again and then see what happens
leegeorg07
well after all the effort my friend put it on a factory install again and i have to reinstall everything :(
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