Member Avatar for rediriger-daniw

Here is my problem:

After the logo "Microsoft Windows XP" and the loading bar moving,
the screen goes black,
but while I still see the black screen the windows song comes on: Windows is started but I can't see it!

What is the solution ???

I can start the computer in "safe mode" or "enable vga mode", i can uninstall the video drivers, install them again : When I reboot everything works fine! But only once ! As soon as I restart it's the black screen again.

I run Windows XP SP2 with all the latest updates.
My video card is a Intel 82815 with the latest drivers.
The MOBO is ASUS.

I've read all the information on this thread:
http://www.daniweb.com/techtalkforums/thread10329.html
but it didn't help!

I'm lost !! Help please !

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  • Latest Post Latest Post by rediriger-daniw

Dani AI

Generated

A few targeted checks that are quick to try and will narrow the root cause without repeating steps already tried by :

  • When the black screen appears, press Ctrl+Alt+Del. If Task Manager opens, use File → New Task and run explorer.exe. If the desktop returns this way, the problem is a shell/explorer crash or a startup item that corrupts the display after login. Check the Application log in Event Viewer for explorer errors and remove recently added startup items or shell extensions.

  • From Safe Mode run msconfig (Startup + Services). Hide Microsoft services, disable the rest and disable all nonessential startup items, then reboot normally. If the system boots cleanly, re-enable items one group at a time to find the offender. This isolates software that reconfigures the display at normal boot.

  • Disable video acceleration before leaving Safe Mode: Display Properties → Settings → Advanced → Troubleshoot (move the hardware acceleration slider to none). Reboot normally and test. If disabling acceleration fixes it, the problem is the graphics acceleration path/driver.

  • Try an older or OEM video driver (ASUS-provided driver) rather than the bleeding-edge Intel package, and prevent Windows Update from automatically replacing the driver while you test. If the problem only appears after a particular update or install, roll that single item back and retest.

Additional notes: check System and Application Event Viewer entries for precise error codes (these give the best clues). Consider updating motherboard chipset drivers and BIOS only after backing up; if none of the software/driver isolations work, try a different video output or card to rule out a failing adapter or monitor cable. These steps build on ’s display-mode idea and ’s hardware-change suggestion but focus on isolating the software/driver interaction that typically causes a one-time recovery followed by subsequent black-screen boots.

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All 4 Replies

Member Avatar for frenemy

This happened to me a while ago when I installed a new DVD writer (before SP2 came out). I assumed it was a defective piece of hardware, returned it for a different brand, installed the new one, and my computer ran fine again.

So, have you installed any new pieces of hardware?

Member Avatar for kc0arf

Hello,

It is my *guess* that your video settings are set too high for your monitor to deal with. Go into safe mode, and specifiy something simple like 800x600 @ 16 bit color, and reboot.

It is quite possible that your video card can do something huge, but your monitor is just not able to deal with it.

Christian

Member Avatar for rediriger-daniw

This happened to me a while ago when I installed a new DVD writer (before SP2 came out). I assumed it was a defective piece of hardware, returned it for a different brand, installed the new one, and my computer ran fine again.

So, have you installed any new pieces of hardware?

No, nothing new. I had Windows XP before, with the same hardware, and it worked fine. My display was 24 bit, 1024*768.

To start clean I've formatted the hard disk and installed a fresh XP SP2. It worked well a few days, the time to install all usual softwares. One of the last thing I installed before it stopped working properly was Office 2003 and all the updates from Microsoft Updates for Windows and Office.

So I roll back those install, but it didn't solve the problem.

Member Avatar for rediriger-daniw

Hello,

It is my *guess* that your video settings are set too high for your monitor to deal with. Go into safe mode, and specifiy something simple like 800x600 @ 16 bit color, and reboot.

It is quite possible that your video card can do something huge, but your monitor is just not able to deal with it.

Christian

I've just tried: In safe mode I can't ask him to start in this or that resolution the next time. But I can uninstall the driver and install it again. Then it works fine in 1024*768, 24bit. I can change it to 800*600, 16 bit, it still works fine. But if I reboot again: black screen again!

Any idea why it works just once?

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