Member Avatar for CSilwizya

Hi

None of my dvds or cds are playing when I put them in my disk drive. I have a Compaq presario. Please help!

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  • Latest Post Latest Post by CSilwizya
Member Avatar for mjdodd

You give very little info but here goes, there can be a number of reasons:
1. The driver software is missing, damaged or affected by a virus;
2: The drive itself has become damaged (ie the motor does not run).
3: The power cable to the drive has become detached at either the drive or motherboard end
4: Ditto to 3 but for the data cable
5: The electronics of the drive have been damaged.
6. The drive is not being recognised by the BIOS.
7: The drive is not receiving any volts from the power supply

If the drive goes round then the electronics of the drive are probably OK. It would then be a software (driver) type of problem.

Try borrowing another drive and see if that works. If not then it is definately a computer problem, (either volts or software)
If that drive (known to be working) works then your drive has bit the dust!
m

Member Avatar for CSilwizya

Thank you. I am not computer literate hence the little info. My gut feeling is that my drive has bit the dust!

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