Hi!
I'm working on a problem on my uncles computer (XP Home). When I start the computer up I get the generic message indicating that Windows didn't start normally. I get the standard choices to start normally, in safe mode, or with last good config.
No matter which I choose I get looped back to the same screen again.
I am able to get into the BIOS. I tried resetting the deaults to no avail. The event log is full of: "Pre-Boot Error: Keyboard Not Functional" messages.
I have tried two different keyboards (his and one of mine, both PS/2) and get the same message. I've tried booting without a keyboard (for some reason) with the same result.
I should mention that we don't know what was changed: his 3 year old grandson got into his office and started playing on the computer.
The keyboard does work to get into setup and move around the BIOS, so I know the keyboard itself isn't broken.
I opened the case and aside from a lot of dust everything looks OK physically. Could the kid have fried the motherboard? Other thoughts?
THANKS!!
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Edit: I forgot to mention that after I tell it to go ahead and try to start, it VERY VERY briefly flashes the "blue screen of death". It is literally only there for half a second so I cannot get any information from it. Thanks!
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