Member Avatar for grandpaboo

Every time I close Internet Explorer, I get an error message stating the the system had to close IE to protect my computer. This happens every time. What may be causing this?

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  • Latest Post Latest Post by CassandraIETeam
Member Avatar for happyguy142

there are a lot of things that can be causing this. But primarily it's probably just some addon that's not closing properly. Can you run hijackthis and post the log?

Member Avatar for CassandraIETeam

Hello grandpaboo,

You can find out if this error is caused by an add-on by running IE8 in No Add-on mode. To do so: Go to Start -> All Programs -> Accessories -> System Tools -> Internet Explorer (No Add-ons).

If this fixes the issue, then go to Tools -> Manage Add-ons and enable the add-ons one by one to find which one was causing the problem.

Hope this helps! If this doesn't seem to be to root of the problem, let us know and we'll try something else :)

Cheers,
Cassandra
IE Outreach Team

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