Member Avatar for lyn1261

The issue is occuring on my other house computer which runs on windows 2000. When i tried to start the computer up it would open to the windows page, however i could not click on any desktop item. I also could not open the start menu. When i did ctrl-alt-delete to shut the computer down, it froze. Finally a box came up for explorer with the option END NOW on it. Is there anyway i can get my computer to work? I've been trying to find someone with a windows cd and serial code so i can just start the computer new, however i havent had much luck. As of right now i can't afford to purchase a new windows cd. I had found windows boot cd's which claim to repair windows. Would one of these work? Or is there anything else i could do?


Thank you in advanced,
Lyn

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  • Latest Post Latest Post by goldeagle2005

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The symptoms described — an unclickable desktop and Start menu plus an Explorer "End Now" dialog — point to the Windows shell or critical system files being unavailable rather than a simple user-interface tweak. already tried Safe Mode (post #3) and inserted an XP disc that did not boot (post #8). Several helpful directions have already appeared ( on recovery ideas, on repair installs, on getting a CD to boot). Because Safe Mode did not fix the problem, priority should be data protection and non‑destructive recovery before any full reinstall.

Practical next checks that haven’t been spelled out yet: try restarting the shell from Task Manager (Ctrl+Shift+Esc). If Task Manager opens, use File → New Task and run explorer.exe to see whether the desktop and menus return. If Task Manager is not available, boot to a command environment (Safe Mode with Command Prompt or the Recovery Console from bootable media) and run a full disk surface check to repair filesystem errors:

chkdsk C: /r

If disk errors or corrupted system hives are the cause, chkdsk can often repair enough to let the system boot.

If repairs from the local environment fail, recover critical files before reinstalling. Removing the drive and connecting it to another PC (USB enclosure) or booting a Linux live CD will allow file copy and offline antivirus scanning. For systems with corrupted registry hives, restoring the OS repair copies sometimes helps — the repair folder is typically C:\WINNT\repair on Windows 2000 (or C:\Windows\repair on XP); back up current files first, then copy the repair hives into the system32\config folder from a command prompt if appropriate. These hive restores are advanced and should be attempted only after data backup.

Bottom line: back up important data first, try the non‑destructive steps above, and only then attempt a repair install with genuine media (as suggested). Given the age of Windows 2000, consider migrating the recovered data to a supported OS rather than keeping the old system in production.

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Member Avatar for ISPkiller

please try to run it on "safe mode". start up the computer after the the bios shows up push the key f8 it will allow u to select safe mode goto it, after ur in right click on "my computer" icon and goto properties select the system restore tabe and restore it to last week's date or b4 when it went down on u.
this problem maybe a virus affect. if you can download ad-aware and install into this system and kill everything that ad-aware sees.

Member Avatar for lyn1261

I tried starting the computer in safemode and the same problem occured.

Member Avatar for ISPkiller

can u try booting upto dos command only. and see how that is if not then below instruction.
well, i'd probably would want to make sure that all hardware connections are secured such ass keyboard, mouse, video, and whatever else u got connected to the computer. if all those things are connected and the same event takes place. i can only assume ur bios needs to updated first, and still no changes, then u might have a minor hardware problem.

Member Avatar for chrisbliss18

You will probably want to do a reinstall of Windows. Since your computer didn't come with Windows 2000 disks, did it come with system restore disks of any kind? If you get your hands on a Windows 2000 CD, use this guide to do a repair install of your system. This will prevent you from having to reinstall everything.

Member Avatar for lyn1261

how do i open the computer in the dos? An unfortunatly when i was given the computer i did not get a windows 2000 disk, or a system restore disk.

Member Avatar for chrisbliss18

There technically isn't a way to open Windows in DOS-mode. In order to repair your machine you will need to get a Windows 2000 disk or installation disks for another operating system (such as Windows XP). There reason for this is it would seem that some of your system files were corrupted. The only way to fix these files is to repair them from a source that has good copies of them (the installation CD).

Member Avatar for lyn1261

i was able to get a windows xp pro disk from a friend, however when i put the disk in obsoultly nothing happens. Im unable to open my start menu to try and run the drive, is there anyway to get the disk to work?

Member Avatar for lyn1261

can anyone please help me figure this out? i dont mean to be a pain, but i am desperatly trying to get my computer up and running again.

Member Avatar for ISPkiller

try to turn on comp. Push F8 at menu pick last known good configuration. if that does not solve the problem then, u must reformat. there's no way out of it. either you buy the os disk or u can download a piracy one. that is where we stop talking about it.
if you can fixboot at dos command it may solve ur problem.

Member Avatar for goldeagle2005

Pop the windows xp cd in the drive and reboot. Press del to enter bios setup(your bios may require another key to enter setup like F2). Under Advanced BIOS setup, there should be an item called as Boot Sequence. Change the setting so that the first boot device is your CD-ROM. Press F10 to save settings and restart your machine. This will boot off of your Windows XP CD. Follow the on screen prompts to install Windows XP.

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