Member Avatar for ibthevivin

I could not find a thread addressing my direct concern. I'm hoping the community can help me with this before I have to send my laptop out for a 2 week turnaround time. >_<

My Acer AS3820T freezes on boot screen. Does not load mobo bios and doesn't allow me to click by buttons to load bios (in this computer's case it's F2). BUUUUUT! When I click ESC, it restarts the mobo, and when I click CTRL+ALT+DEL, it shows info about the computer (i.e. processor, processor, hard drive).

I swapped the hard drive out, removed and reinstalled ram, but nothing changes. IDK if the problem was caused by Windows 7 or a bios update.

If you need more details, let me know.

Thanks DaniWeb

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  • Latest Post Latest Post by Redskyhelp
Member Avatar for ibthevivin

UPDATE!

So I swapped the SSD in the laptop with an HDD and the problem is gone. I can't seem to figure out why the laptop won't boot with an SSD in it. mobo BIOS remains the same and I tried to different SSDs and still the same issue.

Anybody have any ideas??

Member Avatar for akshay cool

my dell desktop..........can't show display............then what to do.....

Member Avatar for ibthevivin

For your dell desktop: is your video cable connected to your motherboard or to a separate video card?

Member Avatar for Redskyhelp

Try pressing the display button when you are booting. Then continue to press f8 until boot options then access files with safe mode.

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