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Hi I'm trying to back up my Windows 7 Pro 64bit onto an external hard drive but every time I try to backup I get an error. The error code says: The backup application could not start due to an internal error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. (0x80070422). I went to the microsoft website and started these services:

  i. Volume Shadow Copy (VSS) - "Manual"
 ii. Microsoft Software Shadow Copy Provider (SWPRV) - "Manual"
iii. Remote Procedure Call (RPCSS) - "Automatic"
iv. COM+ Event System (eventsystem) - "Manual" & "Automatic"
 v. System Event Notification Service (sens) - "Automatic"
vi. Windows Backup – “Manual”

I don't know why it won't backup. Any help would be appreciated

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  • Latest Post Latest Post by Captain119

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— since you already enabled the usual backup/VSS services, the error 0x80070422 most commonly means a required service is still disabled or a service writer is failing rather than "Backup" itself being missing. The next steps are targeted diagnostics (check writers and event logs), lightweight repairs (SFC / CHKDSK), and isolating the destination drive as the cause. (learn.microsoft.com)

Check the shadow-copy subsystem and the Windows event logs first. From an elevated Command Prompt run:

vssadmin list writers
vssadmin list providers

If any writer shows an error state or the lists time out, inspect Event Viewer -> Application for VSS/SPP errors and the timestamp of the backup attempt. Those outputs tell whether VSS is failing to gather writers (common root cause). (learn.microsoft.com)

Repair obvious system and disk problems next. Run an elevated System File Checker and check disks on both the system and the external drive:

sfc /scannow
chkdsk C: /f /r
chkdsk G: /f      (replace G: with the external drive letter)

Run CHKDSK on the external target if it shows I/O or device errors; run SFC to fix corrupted system components that can prevent services from starting. Both tools are standard Microsoft troubleshooting steps. (learn.microsoft.com)

Finally, confirm the backup destination and running state of third‑party protection. Windows system‑image backups require the destination be NTFS (or use a different drive for a test backup), and antivirus/firewall/drivers can block VSS — try a clean boot or temporarily disable AV while testing. If the drive is not NTFS you can convert or reformat (back up its contents first). If these steps fail, run the vssadmin checks again after each repair and attempt the backup to a different disk to isolate the fault. (learn.microsoft.com)

— the checklist above is a concise path to a fix: confirm VSS writers, run SFC/CHKDSK, verify NTFS/space, and test with AV disabled or a different target drive.

Member Avatar for Captain119

it said self answered can u provied the solution?

Edited by Captain119
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