Hello,
I hope someone has a clue here, because I'm out of options...
Here's the symptoms:
1. All my SOFTWARE ONLY icons on my destop have reverted to the default windows )feneric for unidentified) icon. The names for these icons are now all .lnk (links)
2. Same for all software in the start menu, including Windows applications. So, I can't access anything, I can't even go into "help and support"
3. My files on the other hand are perfectly fine. Their extensions are fine and they all open correctly. That means the software itself is still there and in working condition.
4. However, none of the software affected will open from the start menu or the desktop. When I try, I get a dialog box that says it doesn't recognize the file and doesn't know what to open it with.
I tried a few things - too many to mention - needless to say it was all to no avail... HEEEEEEEEELLLLPPP!!!!!
Thank you...
Sophie.