Member Avatar for yaduks

Hi, i'm trying to get Bluetooth to work from my D620 running XP. In Setup the Bluetooth device is set to Enabled but i don't see the option in Control Panel in order to use it.

Anyone know why this is, or know where i can download the program from?

thanks

Brian.

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A concise, practical checklist that builds on the earlier replies from , and . These steps help identify whether the laptop has a Bluetooth radio Windows can see, how to find the exact driver you need, and what to change if a Control Panel applet never appears.

Open Device Manager (devmgmt.msc) and look for any Bluetooth entries or Unknown devices. If you see a suspect device, open Properties → Details → Hardware Ids and copy the top string (contains VID_ or VEN_). Use that hardware ID or the D620 service tag to locate the correct driver package on the vendor/OEM site; searching the ID online quickly shows the chipmaker and matching driver package.

Before installing any new driver, remove other Bluetooth packages from Control Panel → Add/Remove Programs to avoid multiple-stack conflicts. Install the vendor/OEM Bluetooth package (Dell or the chipmaker). After installation, open services.msc and ensure the Bluetooth Support Service is set to Automatic and started — many stacks require that service to provide the Control Panel applet and tray icon.

If Device Manager shows nothing at all, confirm the laptop’s Bluetooth hardware is enabled in BIOS or physically present (module not loose). If OEM drivers are missing or the onboard module is absent, a USB Bluetooth adapter that includes an XP driver/stack can be a practical fallback. For official downloads start at the Dell support home (enter D620 or service tag) and check Microsoft’s support site for Windows updates and Bluetooth guidance: Microsoft Support.

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Member Avatar for normanallen

According to the documentation for the D620

The Bluetooth icon:
Turns on when Bluetooth® wireless technology is enabled. To enable or disable Bluetooth wireless technology, move the wireless switch to the "on" position. See wireless switch for more information.
NOTE: Bluetooth wireless technology is an optional feature on your computer, so the Bluetooth icon turns on only if you ordered Bluetooth wireless technology with your computer. For more information, see the documentation that came with your Bluetooth wireless technology.


So there should be additional documentation for the Bluetooth option, if present.

Member Avatar for Lord Soth

Hi,

XP didn't have a Bluetooth stack of its own till SP2, and you had to use a 3rd party stack like widcomm which cames with dongle's CD. You can install SP2 or if you have it already it can be switched off due to having two stacks.

Loren Soth

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