Member Avatar for Kevin Magee

I have a MSI PC running W2K & it won't load Windows. I was running some PC software to backup the settings just in case I have a problem (I haven't got the backup but did receive the problem).
Whilst gathering the info the software crashed, my computer blue screened and did a complete Memory Dump and since than I haven't been able to run Windows.
I have access to the Bios screens but can't get past this.
I don't have a recovery disc.

Appreciate any help as it was a reliable PC until this point :confused:

Thanks
Kev

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Member Avatar for jbennet

it sounds more to me like his windows install is just borked. bad hdd maybe? but thats unlikely

can you manage to get into safemode ? (just after the bios bit start hammering f8 repeatedly and you should get a menu)

Member Avatar for MidiMagic

I'd say he did a restore instead of a backup. It copied the default file to the BIOS instead of copying the BIOS to the backup file.

As a result, the computer doesn't know what hard drive it has, so it can't access it.

There should be a utility in the BIOS to identify the hard disk. Use it.

But do NOT use a format utility - it will erase the disk.

Member Avatar for anlogue

sounds like this software has damaged windows files to me .... can you press F8 on start up and choose LAST GOOD CONFIG ? whats the last message you see ?

Member Avatar for dcc

Kevin...what software were you using?

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