Member Avatar for abha04

I switched on my computer, and suddenly it says no audio device found. I do not know what to do. I read on some sites that I have to reinstall the chipset but I am not sure where to do that from, and how to reinstall my audio device.

Here are my laptop details:

Name: Intel Pentium M
Code Name: Banias
Brand ID: 22
Package: Socket 470 mPGA

Specification: Intel(R) Pentium(R) M processor 1500MHZ
Instructions: MMX, SSE, SSE2

Manufacturer: Hewlett-Packard
Model: 08BC KBC Version 33.0c
Chipset: Intel i855GM/GME
Southdridge: Intel 82801DB (ICH4-M)

BIOS:
Brand: Hewlett-Packard
Version: 68BCU Ver. F.09
Date: 04.15.2004

Plz plz help me out on how to go about getting sound back into my laptop..plz!

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  • Latest Post Latest Post by abha04

Dani AI

Generated

— since you already tried the chipset install and followed ’s suggestion, the "Multimedia Audio Controller" message almost always means Windows is missing the actual audio codec driver for the laptop’s on‑board audio (Device Manager is showing the PCI audio device without a driver). The next steps are about identifying the hardware and installing the correct vendor driver rather than guessing.

Do this in order:

  • Open Device Manager, find the unknown "Multimedia Audio Controller" (under Other devices). Right‑click → Properties → Details → copy the Hardware Ids (the PCI\VEN_XXXX&DEV_YYYY string). Use that VEN/DEV to identify the audio vendor (search the IDs on a PCI ID database).
  • Download the audio driver that matches that vendor/DEV for the Compaq nx5000 (prefer the Compaq/HP audio package for nx5000 first; if unavailable, use the vendor’s driver for that DEV). Install the chipset driver first (already done), then the audio driver, reboot, and check Device Manager again.
  • If Device Manager still shows the device, uninstall it (right‑click → Uninstall), then Action → Scan for hardware changes and re-run the driver installer as Administrator. Also verify the Windows Audio service is running (services.msc) and check BIOS to ensure integrated audio is enabled.

If that fails: try a Linux LiveCD/USB to confirm whether the hardware works (if sound works in Linux, the fault is Windows/driver‑side); inspect the headphone jack for a stuck detection switch; and test with external USB audio or an inexpensive USB sound dongle to restore sound if the onboard codec has failed. If the laptop still has no driver match from the VEN/DEV lookup, post the exact Hardware Id string here and someone can point to the correct driver package.

Member Avatar for abha04

I found the chipset from the Intel website, but then my computer still says Multimedia Audio Controller needed. Can someone give me a link of where to get it from?

Member Avatar for abha04

so many views but no one knows the answer! :(

my model is compaq nx5000. someone plz help!

Member Avatar for vthompson

go to the site below try to download and install the graphics controller driver. that may solve your problem.

Member Avatar for abha04

heyy thanx! i installed it n it restared my computer n installed some plug and play monitor..but still my sound and audio settings says no audio device! its still not working!

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