Server Busy Error when running Mitsu Servo program

[BENJIF]

I have searched through the site and haven't found anything that directly compares with the problems I'm having so here it is.
I have Mitusbishi PLC and servo programming software installed on my PC. I am able to start up the servo software(GX Configurator QP) and open the servo program fine. When I try to go to the portion of the program to view/edit the servo parameters I get a Server Busy pop-up box that says that the action can not be completed because the other program is busy, choose switch to to activate the busy program and correct the problem. By clicking switch to it opens the start menu but reopening any software has no effect. Retry just reopens the window a second after you click it. I have uninstalled the software and reinstalled it with no effect. The software is installed on a coworkers computer which is the same model running the same operating system(Win XP SP2), and everything works find on his computer. I have contacted our Mitsubishi rep and he believes that the problem is with the operating system/ computer, and not the Mitsubishi software.

Any help/ideas are apreciated.

Benji Farr
EDL Packaging Engineers
Green Bay WI

[BENJIF]

Any guesses or shots in the dark?

[BENJIF]

Here's the log file maybe this will help someone

Logfile of HijackThis v1.99.1
Scan saved at 10:59:51 AM, on 9/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Common Files\Rockwell\EventServer.exe
C:\Program Files\Microsoft Firewall Client 2004\FwcAgent.exe
C:\Program Files\Common Files\Rockwell\RNADiagnosticsSrv.exe
C:\Program Files\Rockwell Software\RSView Enterprise\HMIDIAGNOSTICSLSTADAPT.exe
C:\Program Files\Rockwell Software\RSLinx Enterprise\RSLinxNG.exe
C:\Program Files\Common Files\Rockwell\RsvcHost.exe
C:\TwinCAT\EventLogger\TcEventLogger.exe
C:\TwinCAT\TCATSysSrv.exe
C:\Program Files\KEPServerEnterprise\ServerMain.exe
C:\Program Files\Common Files\Rockwell\EventClientMultiplexer.exe
C:\Program Files\Common Files\Rockwell\RnaDirServer.exe
C:\Program Files\Common Files\Rockwell\RNADirMultiplexor.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Microsoft Firewall Client 2004\FwcMgmt.exe
T:\wintck32.exe
C:\WINDOWS\system32\ntvdm.exe
C:\MELSEC\Easysocket\SharedMemory\Vlinks.exe
C:\MELSEC\Easysocket\Monitoring\ECMonitoringLogger.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Acrobat 6.0\Acrobat\Acrobat.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Microsoft Outlook\OFFICE11\OUTLOOK.EXE
C:\Documents and Settings\benjifarr\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://companyweb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://companyweb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://edls2:8080/array.dll?Get.Routing.Script
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = edls2:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Microsoft Firewall Client Management.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Shortcut to wintck32.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI05E6~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\microsoft firewall client 2004\fwcwsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1167672676864
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = edlpackaging.net
O17 - HKLM\Software\..\Telephony: DomainName = edlpackaging.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = edlpackaging.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = edlpackaging.net
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Crypkey License - Unknown owner - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: dnWhoDisp - Unknown owner - C:\Program Files\Rockwell Software\RSLINX\dnwhodisp.exe
O23 - Service: Rockwell Event Multiplexer (EventClientMultiplexer) - Rockwell Software Inc. - C:\Program Files\Common Files\Rockwell\EventClientMultiplexer.exe
O23 - Service: Rockwell Event Server (EventServer) - Rockwell Software Inc. - C:\Program Files\Common Files\Rockwell\EventServer.exe
O23 - Service: Harmony - Rockwell Software Inc. - C:\Program Files\Rockwell Software\RSCommon\RSOBSERV.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: KEPServerEnterprise Service (KEPServerEnterpriseService) - KEPware - C:\Program Files\KEPServerEnterprise\ServerMain.exe
O23 - Service: OpcEnum - OPC Foundation - C:\WINDOWS\system32\OpcEnum.exe
O23 - Service: FactoryTalk Diagnostics Local Reader (RNADiagnosticsService) - Rockwell Automation - C:\Program Files\Common Files\Rockwell\RNADiagnosticsSrv.exe
O23 - Service: FactoryTalk Diagnostics CE Receiver (RNADiagReceiver) - Unknown owner - C:\Program Files\Common Files\Rockwell\RNADiagReceiver.exe
O23 - Service: Rockwell Directory Server (RNADirectory) - Rockwell Software Inc. - C:\Program Files\Common Files\Rockwell\RnaDirServer.exe
O23 - Service: Rockwell Directory Multiplexer (RNADirMultiplexor) - Rockwell Software Inc. - C:\Program Files\Common Files\Rockwell\RNADirMultiplexor.exe
O23 - Service: Rockwell HMI Activity Logger - Rockwell Software, Inc. - C:\Program Files\Rockwell Software\RSView Enterprise\RsActivityLogServ.exe
O23 - Service: Rockwell HMI Diagnostics - Rockwell Software, Inc. - C:\Program Files\Rockwell Software\RSView Enterprise\HMIDIAGNOSTICSLSTADAPT.exe
O23 - Service: Rockwell Tag Server - Rockwell Software, Inc. - C:\Program Files\Rockwell Software\RSView Enterprise\TagSrv.exe
O23 - Service: RSLinx Classic (RSLinx) - Rockwell Software, Inc. - C:\PROGRA~1\ROCKWE~1\RSLinx\RSLINX.EXE
O23 - Service: RSLinx Enterprise (RSLinxNG) - Unknown owner - C:\Program Files\Rockwell Software\RSLinx Enterprise\RSLinxNG.exe" /service (file missing)
O23 - Service: Rockwell Application Services (RsvcHost) - Rockwell Software Inc. - C:\Program Files\Common Files\Rockwell\RsvcHost.exe
O23 - Service: TcEventLogger - Unknown owner - C:\TwinCAT\EventLogger\TcEventLogger.exe
O23 - Service: TwinCAT System Service - BECKHOFF Automation - C:\TwinCAT\TCATSysSrv.exe

[multiman]

Try disabling your Microsoft Firewall Client nad let me know if that works.