Member Avatar for pmccray

I cannot download any kind of files on my xp it says it is not logo tested but it was previously fine what wrong or missing?

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Dani AI

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Brief summary of the situation and a focused checklist to finish the repair. reported Windows XP blocking downloads (Windows Update and critical updates), a conflict between old and new Windows Update components, SFC failing with OEM recovery disks, and prior spyware (WSEM / 180 Search Assistant) that was partly removed. Helpful pointers came from and (malware checks, System Restore); below is a compact, practical sequence to complete cleanup and restore Windows Update.

Start with a full cleanup (do this before chasing Update errors). Boot Safe Mode with Networking, run up-to-date anti‑malware scans (Spybot plus a current scanner such as Malwarebytes/AdwCleaner), and remove suspicious startup items with msconfig. Check the Hosts file at C:\Windows\system32\drivers\etc\hosts for injected entries and restore the system clock/date (SSL failures and secure-site errors commonly follow wrong system time). Remove leftover browser helper objects from Internet Explorer’s add-on list.

Reset Windows Update components (run an elevated command prompt as an administrator). Stop the services, rename the cache folders, restart and force a rescan:

net stop wuauserv
net stop bits
net stop cryptsvc
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start cryptsvc
net start bits
net start wuauserv
wuauclt /detectnow

Run System File Checker next:

sfc /scannow

If SFC asks for installation files, it needs an i386 source. OEM "recovery" discs often don't provide the full i386 set, so SFC may report "specific module could not be found." A full Windows XP install CD (same edition and service‑pack level) or copying a proper i386 folder to a local path is the reliable fix; a Dell OEM disc might supply files but can cause activation/compatibility complications.

The "not logo tested" message is a driver-signing warning (unsigned/untested drivers). Prefer WHQL-signed drivers from the hardware vendor; if the device is trusted, the installer can be continued, but exercise caution. If problems persist after the cleanup and reset steps, the next safe options are a System Restore to a pre‑problem point or a repair install using a proper XP installation CD—always back up personal data first.

Recommended Answers

All 25 Replies

Member Avatar for caperjack

Never heard of that one!
did you try doing a system restore back to before this problem started !

Member Avatar for alc6379

What kind of files are you trying to download? Windows Updates?

Check this link:

Member Avatar for pmccray

critical updates

Member Avatar for DMR

Check out:

Member Avatar for pmccray

and also I cannot get on any secure website

Member Avatar for industry2m

Have you tried resetting your security settings under INTERNET OPTIONS. Maybe they are on too high.

Try restoring the defaults.

Member Avatar for pmccray

got the secure website problem fixed but I still cannot download or even get onto windows update I get a error message 0x8007045A can you tell me what this is microsoft enjoyes giving people the run around.

Member Avatar for bentkey

Try these

commented: Good Links with good info --KT +1
Member Avatar for pmccray

My computer did not come with a win xp disk it came with 3 recovery disks but they will not work with SFC I tried it will not take them.

Do you have any suggestions?

my computer was built by systemax I have a friend with a winxp disk but hers is a dell will it work?

Member Avatar for DMR

As far as the problem with downloading, you haven't told us anything about what happened when you tried the suggestions we gave you links to, or even if you have tried them. Please give us specific details about what you've tried and what the exact results were.

Member Avatar for DuncanIdaho

I'm thinking he means the error you get when you try installing drivers that aren't tested by WHQL yet with that 'not logo tested' message.

DMR's giving good advice here, you should be sure to follow it to the letter!

Member Avatar for pmccray

found out win update installed the v5 version I still have v4 in my pc so there conflicting if I try to use the v5 version I have these problems if I go through a back approach to use the v4 version I got all of the critical updates but I can't figure out to get the v5 version out.

Member Avatar for DuncanIdaho

I see what you mean, you mean the V5 version of the Windows Update software that the web site downloads to your machine so it can scan your machine to figure out what updates you have.

That's a pretty strange problem you have there. I've never heard or seen this one before. Short of reverting to a system restore point from a time prior to this problem, I can't think of a way to fix it.

Member Avatar for pmccray

I could try reinstalling DD_v4DDv4

Member Avatar for DuncanIdaho

You could, but I don't think that would remove V5, though.

Do you have Windows XP Service Pack 2 installed? V5 should install on your first visit to Windows Update after SP2 gets installed. V5 shouldn't be on the system elsewise, (at least to my knowledge). If you installed SP2, I'd recommend trying to remove that first. (Again, system restore is your friend, rolling back to prior to this problem SHOULD solve this).

Member Avatar for pmccray

what is WSEM update?

Member Avatar for DuncanIdaho

WSEM Update is 'Internet Optimizer' (some call it Windows Optimizer), and is spyware or malware. You need to ask in the Security forum for help removing it. I'd recommend starting at the following post, where you can learn how to avoid and repair many spyware/malware/adware infections.

http://www.daniweb.com/techtalkforums/thread5690.html

I'd recommend downloading Spybot Search and Destroy from that list, I've seen some posts indicating it might be able to get rid of that for you.

Member Avatar for pmccray

I have spybot but I also took the update out in add and remove programs
Thanks.

Member Avatar for DuncanIdaho

No problem. Hope it stays gone, heheh.

Member Avatar for pmccray

how about 180 search assistant?

Member Avatar for pmccray

and cookie#60?

Member Avatar for DuncanIdaho

Not sure about the latter, but 180 Search Assistant is spyware/adware.

Again, you'd be better off posting for this stuff in the Security forum, I am not an expert on this spyware stuff (yet).

Fair warning, the 'Add/Remove Programs' app will not work for 180 Search Assistant, that much I know. Read this page for more info, including an uninstall method that won't help much, since they keep changing the names of files in each version of the bugger.

Member Avatar for pmccray

I've got all the msx files but it will not regiser them it says "the specific module could not be found"

Member Avatar for pmccray

I got 180 solutions out it tries to come back in at times but my sygate firewall block it .
My next big problem is win update. Win update dowloaded the new beta version V5 and sp2 I am not a tester so I cannot get onto the troubleshooting site.
It did give me an error message once 0x8DDD0004 I can't even find out what that means.

Member Avatar for pmccray

Got the dowload problem fixed but not through win updates.

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