i cant start windows up normally, when selecting start windows normally my pc reboots
can't get into safe mode, when selecting safe mode my pc reboots
i would like to reinstall windows without losing files, how can i do this???
sdrroll 0 Newbie Poster
Suspishio 32 Posting Virtuoso Team Colleague
Try rebooting from the Windows CD and use the repair option.
if that doesn't work, if you have another PC, put the disk into a USB enclosure, attach it to the other PC and stream your data files off.
Then wipe the disk, reinstall windows and any viruses, spywares, trojans, etc will also be removed.
Otherwise, if it is a trojan, you'll spend far longer trying to sort that sh*t out than doing what I recommend.
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