Member Avatar for sushi55

I have Dell inspiron with xp home loaded. I was using Netgear PC card for wireless. The netgear net adapter adopted some problem and I had to reinstall the same. But during the uninstalling process, it stuck somewhere and now I am unable to remove the software. I went through add remove programs, even tried to delete the same through regedit but to no avail. The result is I am unable to uninstall net adapter nor do fresh installation. TGhen I tried reinstalling windows xp and even after that the situation is same. I tried to format C drive but it says since some files are there, drive c cannot be formated. In the above circumstances what do I do to uninstal and reinstal netgear wireless care.

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Member Avatar for sparkax

Have you tried removing entries for the offending program in Safe Mode ?

Member Avatar for sushi55

Have you tried removing entries for the offending program in Safe Mode ?

how to bring the laptop to safe mode? I am not very conversant with laptops. So please help.

Member Avatar for sparkax

To start up in Safe Mode press F8 as soon
as POST is finished,(just before Windows starts).
This can take some practice - so don't worry if it doesn't work first time.

Member Avatar for sushi55

Thanks. I learnt a new thing today. But in safe mode also i am not able to remove the software. now what to do? Please help..

Member Avatar for sparkax

Have you tried uninstalling the card using the Device Manager.-and then re-installing.?
R-click My computer
Properties
Hardware
Device Manager
Network Adapters
Netgear Adapter -uninstall
Restart
Reinstall software if necssary

Member Avatar for sushi55

thanks.. But I have already tried that and though after uninstallation the device manager did not show net work adapter, but add/remove programs in control panel still showed the software. In the above circumstances, whatever little knowledge I have, feel that only by formating drive C I will be able to remove that software. But with Dell's preinstalled window software, formating is denied even though I use dos commands. Please tell me a way out.

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