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MAC Address 00:24:B2:40:95:53 IP Address Network Type PPPoA IP Subnet Mask Gateway IP Address Domain Name Server
LAN Port MAC Address 00:24:B2:40:95:52 IP Address DHCP On IP Subnet Mask Modem ADSL Firmware Version A2pB023b.d20e Modem Status Connected DownStream Connection Speed 7808 kbps UpStream Connection Speed 576 kbps VPI 0 VCI 38 Wireless Port Name (SSID) BLP1943 Region Europe Channel 1 Wireless AP Enabled Broadcast Name Enabled WLAN 2 Name (SSID) NETGEAR2 Wireless AP Disabled Broadcast Name Disabled WLAN 3 Name (SSID) NETGEAR3 Wireless AP Disabled Broadcast Name Disabled WLAN 4 Name (SSID) NETGEAR4 Wireless AP Disabled Broadcast Name Disabled
Wireless Network Name (SSID): Region: --- Select Region --- Africa Asia Australia Canada Europe France Israel Japan Mexico New Zealand South America Channel: 01020304050607080910111213 Mode: g & b g only b only Up to 130Mbps Up to 270Mbps Wireless Access Point Enable Wireless Access Point Allow Broadcast of Name (SSID) Wireless Isolation Wireless Station Access List Security Options Disable WEP (Wired Equivalent Privacy) WPA-PSK (Wi-Fi Protected Access Pre-Shared Key) WPA2-PSK (Wi-Fi Protected Access 2 with Pre-Shared Key) Mixed WPA-PSK+WPA2-PSK WPA-802.1x WPA-PSK Security Encryption Network Key (8 ~ 63 characters)
Hi. the above are my modem/router settings and they work fine for me connecting to the internet. However I can't get my mates laptop to connect. Laptop HP Presario CQ60. Any suggestions anyone please?

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  • Latest Post Latest Post by xcellpro6

Dani AI

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The router configuration you posted shows the AP is up and your own devices work, so the fault is most likely on the HP Presario or a compatibility/matching setting. Quick checks first: make sure the laptop’s wireless is actually enabled (physical switch or Fn key), the adapter is shown and enabled in Device Manager, and the SSID is visible in the available networks list. As suggested, run ipconfig /all on the laptop and report the full output plus the Windows version — that will immediately show whether the adapter is getting an IP, the DNS in use, and whether it’s using DHCP or a static address.

Regarding ’s static-IP suggestion: static addressing can work but it’s only necessary when DHCP is off or the DHCP pool is exhausted. Prefer testing with DHCP first (set the adapter to obtain IP/DNS automatically). If you later try a manual IP, pick one inside the router’s LAN subnet that is not already in use, and use the router’s LAN address for gateway and DNS. Common mistakes that leave a laptop “connected” but offline are wrong gateway, wrong subnet mask, or a duplicate IP.

Check security and mode compatibility next: older wireless chips sometimes fail with newer encryption (WPA2/AES) or with mismatched TKIP/AES settings. Temporarily disabling security for a short test (and re-enabling it immediately) will tell you if encryption is the blocker. Also check for MAC-filtering, “wireless isolation” or multiple SSIDs on the router — the laptop might be trying to join the wrong network.

If those steps don’t fix it: reboot router and laptop, move the laptop closer, try a wired connection to rule out ISP/DHCP problems, update/reinstall the laptop’s wireless driver from HP or the chipset vendor, or test with a USB Wi‑Fi adapter to isolate a hardware fault. Post the laptop’s ipconfig /all and the adapter name/error symbols from Device Manager and responders can provide more specific commands and values.

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Member Avatar for hughv

Post ipconfig from his machine.

Member Avatar for xcellpro6

Hi

On his laptop firstly make sure you are in the same workgroup. Right click my computer select properties ... under computer name see the work group make sure they are the same.

Second... go to my network places ... view network connections, Right click the wireless and select properties,,, scroll down to tcp/ip click on it once to highlight it,,, then click on properties,,,, click radio button "use the following IP address and set it to subnet mask to default gatway to & Preferred DNS Server to then click ok and ok again

double click your the wireless network connection on your mates laptop and enter the wep key you have .

open IE and click on tools ,,, then internet option,,,,, click on the connections tab,,,, click on never dial a connection then on LAN SETTINGS,,,, make sure the Automatically detect settings is ticked,,, click ok and ok again .... try to open IE and connect

hope this helps

Darren

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