Hello All
I have just currently applied for a role as a desktop support engineer and I am hoping that I will be asked for a interview.
So I decided to start a thread to ask people any of the interview questions whether they are technical and general, the one I have been asked are below.
I think if we get a bunch of all of them then people will go in alot more prepared and hopefully get that dream job and all get a start in IT.
If people want to provide sample answers that would be great.
Here are my questions
Technical
What is a VLAN?
What AD do you currently use?
What ports does POP3, SMTP, FTP ete use?
What are the network classes and can you give me an example?
What is the difference between a Switch and Hub?
What is the difference between SSH and Telnet?
General
Can you give my an example of a time you have delighted a customer?
Can you give my an example of a time you have disappointed a customer?
I think this will great a thread for everyone