Sorry about the late answer but i had to open the device eventually.
One of the drives was failing now and then, and had to be replaced.
Looks like the default configuration was raid 0 (lame).
Lucky for them i managed to get a full backup of both drives, replaced the faulty one and created a new configuration (raid 1 this time).
Anyway @mechbas, maybe it wasn't clear enough but there is no way to look at the device's bios (if there is such thing in a NAS).
This is the device
http://support.wdc.com/product/install.asp?groupid=107
And you can only access it by a web interface or ssh.