First of all, I want you all to know that I am illiterate when it comes to computer porgramming and all of the other aspects that make a computer work and function; I will not be using the correct terminology and I ask that you answer my question in lamence terms as well lol.
That being said, here goes. I run a website that gets hundreds of categorized public messages a day. Many of the these messages receive a standard, universal reply. I am hardly ever home so when I'm able to check the messages, I'm often continuously "pasting" the same answer into the reply field and hitting send. This gets pretty annoying and tiring when there are about 300/day.
Sometimes the correct answers to these questions need to be screened and furthur charactherized which involves imputing the question into a search bar (not really a search engine), searched, then imputing the answer back into the original "answer" box, then the send button needs to be hit.
It would be so great if there were something that done all of this automatically. I have a friend that uses some kind of script with firefox (keep in mind that I know NOTHING about this or how it works; I just know that's what he calls it and it makes his computer do things automatically) so perhaps that is all I need. I'm semi-familiar with what a bot does. No idea how it works etc. If this is possible, PLEEEASE tell me how to go about getting it started. Please put the steps in exact order (no assuming that I know what you're wanting me to assume); talk to me like I'm a 3 year old lol.
So again, I need something that does several things automatically:
1. Copies the message
2. Imputs the message into a "search engine"
3 ."Clicks" the search button"
4. Copies the only ONE answer that is generated (I search a database that is on my computer so this part isn't web-based)
5. Imput that answer back into the original "answering box" (reply box?)
6. "Click" send
Then start all over again. The messages come up all together but once I open one, answer it, the next one automatically populates, without showing anyother message, so there would be no confusion with which message to begin the process with.
Sorry so long, but I wanted to try my best to draw a complete picture of what I need, if it's even possible lol. Thanks for any help.