Member Avatar for CloudZELL91

hi there...
first of all i dont know where to post this,but still its a java thing so i post it here..
...i need help on this,,dnt know how to fix,, when i play video or a video chat,,it failed to load and have a java application error,

down is the error details:thats the only detail it give

.............

Java Plug-in 10.21.2.11
Using JRE version 1.7.0_21-b11 Java HotSpot(TM) Client VM

User home directory = C:\Users\username

c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache

0-5: set trace level to <n>
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Member Avatar for JamesCherrill

I don't want to be discouraging, but there's nothing in there that gives any kind of clue about what happened. Unless there's some other info you can find I doubt that anyone here will be able to help... sorry.

Member Avatar for ccbutler

Uninstall all version of java. Restart your computer. Install the latest version of java. If your still having issues, you can contact us, we can help using remote support.

Edited by deceptikon because: Snipped fake signature
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