Member Avatar for CHOCOLATE CANDY

As Soon As I Turn My Lap Top On A White Sceen Appears And Say You Have To Put In An Admin Password But I Don't Remeber It What Do I Do Know

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  • Latest Post Latest Post by chisha

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A short, practical summary and what likely comes next.

The white, pre‑boot “Admin password” screen described by is a BIOS/system (pre‑boot) lock, not a Windows login. Several replies here (for example , and ) suggested the usual hardware tricks and calling Dell — those are valid first ideas, but Dell’s official position is that BIOS and hard‑drive password recovery is handled through Support and usually requires the machine model/service tag and proof of ownership. (dell.com)

Why the battery/jumper advice may have failed on a D610.

Dell documentation and community reports note that many laptops do not have the RTCRST/PSWD jumper and that BIOS passwords can be stored in nonvolatile flash/NVRAM, so simply removing the coin cell or looking for a jumper often will not clear the lock on laptop models. That explains why the common “pull the CMOS battery” approach frequently doesn’t work for Latitude D610 systems. (dell.com)

Concrete next steps based on priorities.

  • If the goal is to recover files, removing the drive and attaching it to another computer or USB enclosure will usually allow data recovery — unless the drive itself is locked with a hard‑drive (ATA) password. Dell can issue HDD release codes for some drives when provided the Service Tag and drive serial; NVMe drives are a different case and often cannot be reset. (dell.com)
  • If data is critical and the drive is locked, professional forensic/data‑recovery services have specialized firmware tools that can sometimes extract or remove ATA passwords (this is specialist and costly). (atola.com)

Practical recommendation.

Gather the laptop’s Service Tag, write down the exact on‑screen message, and be ready to prove ownership; contact Dell Support as the most dependable route for a legitimate unlock or guidance. If Dell cannot assist, a reputable local authorized repair shop can advise on board replacement or professional unlocking options — be wary of unverified “master password” sites or paid codes of unknown provenance. (dell.com)

Recommended Answers

All 13 Replies

Member Avatar for chris5126

either reformat or ring dell and they will either send someone out or tell u it if you need to get files off use a peboot disk and copy the files to a seperate partition or an external hdd.

Member Avatar for chris5126

also you might be able to use a password crack but I have mostly found them a waste of time with very low sucessful rate!

Member Avatar for reezin14

It might be alot of work, but you could try digging out your cmos battery,this will reset everything.

Member Avatar for chris5126

but dont remove the cmos battery unless your sure its the right one and if its a o/s system password instead of a bios system password this wont work prob easier then removing you battery is to reset your motherboard using a jumper your manual or an online tutorial should tell you how!

Member Avatar for Temmu

as said above,

most every pc / laptop has a cmos reset jumper.
this will absolutely clear any password.
the jumper is almost always near the cmos battery.
on a laptop... search the d610 pdf.

Member Avatar for CHOCOLATE CANDY

Ok Thanks For The Addvice But None Of That Work For My Computer Any Thing Else I Can Try

Member Avatar for chris5126

right then i would prob bite the bullet and ask dell how much they charge to do it! Without seeing the problem its very hard to fix maybe try pcworld first they might be able to point you in a better or different direction!

Member Avatar for flip

im locked out of my dell d610 latitude what should i do?

Member Avatar for chris5126

have you read the post!

Member Avatar for FragFighter

im locked out of my dell d610 latitude what should i do?

READ THE OTHER POSTS!
Try all the suggestions.:@

Member Avatar for ZZZSSS

As Soon As I Turn My Lap Top On A White Sceen Appears And Say You Have To Put In An Admin Password But I Don't Remeber It What Do I Do Know

As Soon As I Turn My Lap Top On A White Sceen Appears And Say You Have To Put In An Admin Password But I Don't Remeber It What Do I Do Know

commented: For bumping a year old thread with nothing better to do than quote the OP - here's some candy :( -5
commented: Dogpiling -1
Member Avatar for chisha

strip down the laptop, next to the cmos batery look 4 a chip lebeld uwp1 8 legs, short 3-6 wen u enter manufacturer mode press fn + x.

thats the only way out

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