Member Avatar for xFallOfTroyx

A week ago my dvd/cd rw drive worked perfectly, but now when i try to put dvd rw, dvd r disks in my computer it doesnt read them and tells me its a blank CD. When i put any cd in my computer it reads it and it works fine. I tried uninsatlling the DVD/CD Drive drivers and then reinstalling them and i uninstalled all of my cd.dvd burning software too, ive tried everything i can think of... is there any way to resolve this without reinstalling windows.... or if i have to reinstall windows will it definately work? Thank you for looking

  • 2 Contributors
  • 2 Replies
  • 156 Views
  • 3 Days Discussion Span
  • Latest Post Latest Post by goldeagle2005
Member Avatar for xFallOfTroyx

PS, im on a gateway 7330 laptop

Member Avatar for goldeagle2005

The fact that it recognises CDs but not DVDs points to a problem with the pick-up mechanism. If the laptop is under warranty, send it back to gateway for a replacement. If not, send the drive in for repair.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.