Member Avatar for actfray

I have a Lexmark X5270 printer. For the past several weeks, whenever I try to print something, the paper either won't feed, or it will only feed about halfway. I've removed the paper and tried different thicknesses (amounts) of paper, but nothing seems to affect it. I've also tried getting to the rollers to see why they're not making contact with the paper, but I can only open the lid or the ink cartridge cover. I checked the owners manual, but there's nothing on this topic included.

Is there a way to fix this, or am I better off chucking the printer and upgrading?


Thanks!


Craig

  • 3 Contributors
  • 2 Replies
  • 201 Views
  • 3 Months Discussion Span
  • Latest Post Latest Post by jebwizard
Member Avatar for DenisOxon

Try cleaning rollers and everything you can get to on paper path. Use hand wipes, or baby wipes, etc

It sounds like the path needs cleaning.

Member Avatar for jebwizard

I have a Canon S600 and experienced the same problem, which I've been able to sort out. I opened the printer and gently scrubbed the roller with an old toothbrush soaked in ispopropyl alcohol, then wiped the roller with cotton wool to dry it. I did the same to the roller where the paper comes out. I switched on the printer, opened a Word document and typed "f", placed a piece of photographic paper in the feed tray and clicked on print. This method cured the problem although initially a piece of ordinary paper wouldn't feed through -the machine kept saying there was a jam. I thought something thicker might do the trick so I assume this activated the sensor in the machine.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.