Member Avatar for caperjoe

I've had these three *@$^%'s on my system for about a month now and everything I try to remove them fails. In safe mode I run CWShredder, Ad-Aware, Spybot S&D, AboutBuster, and try to pick them out with RegLite, But they immediately reappear on startup. When I try to Unregister the dll's using Regsvr32 I get a fail message telling me file not found even though I can clearly see the dll's in System32. Also, when I run Ad-aware it sees the im64.dll in System32 folder, but it will not remove it, saying" im64.dll is not a valid Windows image" and to check against my install disk. Does anyone know how to remove these irritating trojans? Please help. Thanks. Here's my most recent HJT log:

Logfile of HijackThis v1.98.0
Scan saved at 9:51:30 AM, on 03/09/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Utilites\Norton AntiVirus 2002\navapsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ZipToA.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\PROGRA~1\Utilites\NORTON~1\navapw32.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Utilites\Ad Aware\Ad-aware 6\Ad-aware.exe
C:\Program Files\Utilites\Hijack This\HijackThis.exe

O2 - BHO: F1 Organizer Class - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Utilites\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Utilites\Norton AntiVirus 2002\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Utilites\Norton AntiVirus 2002\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\Utilites\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Burner Stuff\CloneCd\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Run Time.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/support/chipdetect/OSInfo.cab
O16 - DPF: {08C818C3-2F1E-11D0-9223-00A0244D2920} (ChartFX IE Client Object) - http://www.fundlibrary.com/download/cfxax.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab
O16 - DPF: {16095503-786F-4097-AED6-5D567A26D760} (SiS_OCX Control) - http://www.sis.com/support/chipdetect/SiSAutodetectNT.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093732424078
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://data6.archives.ca/mrsidi_cab/MrSIDI.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15008/CTPID.cab

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Member Avatar for deonnanicole

You may want to update HijackThis to the newest version and post a new log, just in case the newer version happens to pick up anything the other one didn't. :) I believe the newest version in 1.98.2.

Member Avatar for PoA

But they immediately reappear on startup. When I try to Unregister the dll's using Regsvr32 I get a fail message telling me file not found even though I can clearly see the dll's in System32. Also, when I run Ad-aware it sees the im64.dll in System32 folder, but it will not remove it, saying" im64.dll is not a valid Windows image" and to check against my install disk. Does anyone know how to remove these irritating trojans?

Last time I encounter like you do. I simply went to the file's location and deleted it which cant be removed by anti-spyware or anti-virus program.
Hope it helps.

Member Avatar for caperjoe

I have tried to remove the ATPartners and NetPal files and dll's but they keep respawning.

Here's the HJT log in the newest version:

Logfile of HijackThis v1.98.2
Scan saved at 1:08:59 PM, on 03/09/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Utilites\Norton AntiVirus 2002\navapsvc.exe
C:\WINDOWS\System32\ZipToA.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\PROGRA~1\Utilites\NORTON~1\navapw32.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Utilites\Hijackthis\HijackThis.exe

F3 - REG:win.ini: load=????????????????????????
O2 - BHO: F1 Organizer Class - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\ATPART~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\Utilites\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Utilites\Norton AntiVirus 2002\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Utilites\Norton AntiVirus 2002\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\Utilites\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [Iomega Startup Options] C:\Program Files\Iomega\Common\ImgStart.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Burner Stuff\CloneCd\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Run Time.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/support/chipdetect/OSInfo.cab
O16 - DPF: {08C818C3-2F1E-11D0-9223-00A0244D2920} (ChartFX IE Client Object) - http://www.fundlibrary.com/download/cfxax.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/12119/CTSUEng.cab
O16 - DPF: {16095503-786F-4097-AED6-5D567A26D760} (SiS_OCX Control) - http://www.sis.com/support/chipdetect/SiSAutodetectNT.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093732424078
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://data6.archives.ca/mrsidi_cab/MrSIDI.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15008/CTPID.cab

Member Avatar for PoA

Have you turned off the system restore? If not, you have to turn it off. Then try to remove it again.

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