Hi,
I've been having problem every time I open IE or any windows explorer. Could anyone please advise me on what may be the cause and how to solve it?
Thanks,
po-e
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HJT Report
---------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:28:48 PM, on 2/7/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WScript.exe
C:\WINDOWS\System32\WScript.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\BitComet\BitComet.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\Progra~1\Support.com\client\bin\tgfix.exe
C:\Progra~1\Support.com\client\bin\tgfix.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [url]http://www.msn.co[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url]http://go.microsoft.com/fwlink/?LinkId=69157[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [url]http://go.microsoft.com/fwlink/?LinkId=54896[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [url]http://go.microsoft.com/fwlink/?LinkId=54896[/url]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://go.microsoft.com/fwlink/?LinkId=69157[/url]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = [url]http://as.starware.com/dp/search?product=ssearch&src_id=316&client_id=F884B7A001C82A400726B0EB&version=4.5.6.0&it=1195431205&loc=&qry=&url=http://my.yahoo.com[/url] (obfuscated)
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5f90c0e3-4c0a-4d54-a8ac-5afe6163a99e} - C:\Program Files\Starware316\bin\Starware316.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: NetXfer - {83B80A9C-D91A-4F22-8DCF-EA7204039F79} - C:\Program Files\Xi\NetXfer\NXIEHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: NetXfer - {C16CBAAC-A75C-4DB5-A0DD-CDF5CAFCDD3A} - C:\Program Files\Xi\NetXfer\NXToolBar.dll
O3 - Toolbar: Starware Screensavers Toolbar - {1962c5bc-e475-465b-823b-133e711bceb9} - C:\Program Files\Starware316\bin\Starware316.dll (file missing)
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Burn Dvd Mail More] C:\Documents and Settings\All Users\Application Data\Part title burn dvd\Bird rdr.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitComet] "C:\Program Files\BitComet\BitComet.exe"
O4 - HKCU\..\Run: [mail curb] C:\DOCUME~1\Nabe\APPLIC~1\SOFTGR~1\livecool.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O8 - Extra context menu item: Download all by NetXfer - C:\Program Files\Xi\NetXfer\NXAddList.html
O8 - Extra context menu item: Download by NetXfer - C:\Program Files\Xi\NetXfer\NXAddLink.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {072039AB-2117-4ED5-A85F-9B9EB903E021} (NowStarter Control) - [url]http://www.clubbox.co.kr/neo.fld/NowStarter.cab[/url]
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - [url]http://download.bitdefender.com/resources/scan8/oscan8.cab[/url]
O17 - HKLM\System\CCS\Services\Tcpip\..\{77FF84FE-D1FC-4C14-86A5-DA7550682B73}: NameServer = 202.188.0.133,202.188.1.5
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
--
End of file - 7880 bytes
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SDFix Report
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SDFix: Version 1.88
Run by Administrator on Thu 02/07/2008 at 04:18 PM
Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix
Safe Mode:
Checking Services:
Restoring Windows Registry Values
Restoring Windows Default Hosts File
Rebooting...
Normal Mode:
Checking Files:
Below files will be copied to Backups folder then removed:
C:\WINDOWS\SYSTEM32\PDBOXG~1.HTM - Deleted
Removing Temp Files...
ADS Check:
Checking C:\WINDOWS
C:\WINDOWS
No streams found.
Checking C:\WINDOWS\system32
C:\WINDOWS\system32
No streams found.
Checking C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
No streams found.
Checking C:\WINDOWS\system32\ntoskrnl.exe
C:\WINDOWS\system32\ntoskrnl.exe
No streams found.
Final Check:
Remaining Services:
------------------
Authorized Application Key Export:
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\BitComet\\BitComet.exe"="C:\\Program Files\\BitComet\\BitComet.exe:*:Enabled:BitComet - a BitTorrent Client"
"C:\\WINDOWS\\System32\\ClubBox.exe"="C:\\WINDOWS\\System32\\ClubBox.exe:*:Enabled:ClubBox"
"C:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe"="C:\\Program Files\\Veoh Networks\\Veoh\\VeohClient.exe:*:Enabled:Veoh Client"
"C:\\Program Files\\support.com\\client\\bin\\tgcmd.exe"="C:\\Program Files\\support.com\\client\\bin\\tgcmd.exe:*:Enabled:tgcmd Module"
"C:\\WINDOWS\\System32\\FSCAgent.exe"="C:\\WINDOWS\\System32\\FSCAgent.exe:*:Enabled:???? ???? ??"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe:*:Enabled:avgemc.exe"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
Remaining Files:
---------------
Backups Folder: - C:\SDFix\backups\backups.zip
Listing Files with Hidden Attributes:
Listing User Accounts:
Administrator Guest HelpAssistant
Nabe SUPPORT_388945a0
Finished